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Forum Discussion

superspartan21's avatar
Apr 20, 2018
Solved

Orbi Satellite RBS50 Not Connecting via Ethernet

Hello all!   Our home is fairly large and was built by the Moravians (lots of stone), so we needed to connect the satellites via an ethernet cable. So recently I updated the Orbi RBR50, and RBS50's...
  • FURRYe38's avatar
    Apr 20, 2018

    I would update to v2.1.3.4 as this was a improvement on wired backaul. 

    Load the Satellie(s) first, then the router. 

    Do a factory reset on ALL Orbi devices then set up from scratch. 

     

    Setup the router first, then set up 1 satellite via wireless first, after it's added, connect the ehternet cable to the satellite and let it reconfigure. Give 5 minutes. Then test the connection. 

     


    Any network switches between the Orbi router and satelllites? If so, Mfr and model#?