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Ulairi's avatar
Ulairi
Luminary
Mar 17, 2018
Solved

Orbi Throttling Wired Ethernet connections?

Has anyone experienced the Orbi system apparently throttling otherwise good connections?   I have a plan with 200 Mbps down and 20Mbps up.  My connection speeds were consistent on this plan until I...
  • Ulairi's avatar
    Ulairi
    Apr 15, 2018
     
    FURRYe38 wrote:

    Glad it's working well now. This is what I have been saying all along. Glad someone believes now.



     

     


    Thanks for your advice and help.

     

    The advice for performing a full factory reset has only, to my knowledge, been previously discussed on this forum in the context of stability, dropped connections and upgrading firmware.  I hadn't seen any discussion about doing a factory restet in the context of the speed throttling issue.

     

    There are a small number of threads on the forum where speed throttling is reported and queried.  It seems to be an uncommon fault. Most advice focuses on the test environment (test PC, cables and whether in AP or router mode).  I don't recall anyone suggesting a 'factory reset' for this internal bottleneck.  Indeed - up until now - no one appeared to acknowledge that the Orbi could have an internal software bottleneck.

     

    I think that my experience clearly shows that an internal bottleneck has occured in the software within the Orbi router. Back-to-back testing against two other routers - keeping the test environment the same - clearly showed that the Orbi was the culprit. This was supported by the Ookla results on the Orbi's QoS page showing that the Orbi was, indeed, getting the full speed in to it (before Ookla took this feature down on the Orbi last week). The problem persisteted, despite re-flashing the router with three different firmware loads.  Once I did the factory reset, I immediately got the full download speed from my ISP.

     

    Also, since the reset, I've also noted that I'm now getting very good speeds over WiFi connections as well.  The Orbi was throttling all connections - not just Ethernet.

     

    If anyone has speed bottlenecks then a 'factory reset' is the way to go.    I think that this is new information - because previous advice focused on cables, the test PC and the mode of the router.