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Forum Discussion
Ulairi
Mar 17, 2018Luminary
Orbi Throttling Wired Ethernet connections?
Has anyone experienced the Orbi system apparently throttling otherwise good connections? I have a plan with 200 Mbps down and 20Mbps up. My connection speeds were consistent on this plan until I...
- Apr 15, 2018
FURRYe38 wrote:Glad it's working well now. This is what I have been saying all along. Glad someone believes now.
Thanks for your advice and help.
The advice for performing a full factory reset has only, to my knowledge, been previously discussed on this forum in the context of stability, dropped connections and upgrading firmware. I hadn't seen any discussion about doing a factory restet in the context of the speed throttling issue.
There are a small number of threads on the forum where speed throttling is reported and queried. It seems to be an uncommon fault. Most advice focuses on the test environment (test PC, cables and whether in AP or router mode). I don't recall anyone suggesting a 'factory reset' for this internal bottleneck. Indeed - up until now - no one appeared to acknowledge that the Orbi could have an internal software bottleneck.
I think that my experience clearly shows that an internal bottleneck has occured in the software within the Orbi router. Back-to-back testing against two other routers - keeping the test environment the same - clearly showed that the Orbi was the culprit. This was supported by the Ookla results on the Orbi's QoS page showing that the Orbi was, indeed, getting the full speed in to it (before Ookla took this feature down on the Orbi last week). The problem persisteted, despite re-flashing the router with three different firmware loads. Once I did the factory reset, I immediately got the full download speed from my ISP.
Also, since the reset, I've also noted that I'm now getting very good speeds over WiFi connections as well. The Orbi was throttling all connections - not just Ethernet.
If anyone has speed bottlenecks then a 'factory reset' is the way to go. I think that this is new information - because previous advice focused on cables, the test PC and the mode of the router.
st_shaw
Mar 18, 2018Master
Ethernet speed capped at 100 Mbps is usually caused by a bad cable or by failure of your PC's NIC to autonegotiate 1000 Mbps. Try a different cable between your PC and Orbi. Check your link speed on your PC to make sure it's negotiating 1000 Mbps.
Ulairi
Mar 18, 2018Luminary
Hi - Thanks for responding.
I forgot to mention, I certainly previously tried a different cable and a different PC (a laptop) and it made no impact on the results.
It can't be the cable or the PC, because the testing that I did with the other two routers per my original post, used the exact same test setup. Alternate routers = 200 Mbps. A few minutes later with only the router changing, Orbi = between 37 Mbps to 107 Mbps.
There seems to be no ryhme or reason to the orbi's speed results. It's not pegging at an exact number. Last week I got 140 Mbps out of the Orbi on the first test. A few seconds later, 103, then 88 Mbps on the third test. It does seem that the first test usually returns higher speeds and its almost like it settles down to the throttled levels. Usually to around 70-75 Mbps , but sometimes as low as 37-39 Mbps.
Having eliminated all other variables, with the Orbi reporting that it is getting 200 Mbps (I think that this is significant) and with the results per my original post - all evidence points to the Orbi ....
- st_shawMar 18, 2018Master
If your speed was pegged at ~95 Mbps, then I'd say it's definitely the cable, but you also have variability, so that's not exactly your case. However, different hardware devices have different tolerances for marginal cables, so it could still be a cable or port issue.
You described a lot of hardware, including two different modems The Huawei looks to be a router as well.
If the ISP modem you are using is also a router, then you should set your Orbi into Access Point mode. That could explain why the Orbi is reporting 200 Mbps and your devices connected to it are not.
I suggest you re-run the throughput test with Orbi in access point mode.
- UlairiApr 14, 2018Luminary
I've been experiencing a speed bottleneck issue for a while ever since I got the Orbi a couple of months ago. It initially set up with with firmware V2.1.1.18 and I reverted to V2.0.0.34 and V2.0.1.2. Updating firmware to V2.1.3.4. today, similarly, made no improvement.
However, I'm pleased to report that a subsequent factory reset (as painful as it was to re-establish everything) got my full download speeds back. 200Mbps every time (previously averaging 75 Mbps and as low as 30 and as high as 110 Mbps)
For anyone struggling with the Orbi performance, don't hesitate - bite the bullet and try a 'factory reset' .
- FURRYe38Apr 14, 2018Guru
Glad it's working well now. This is what I have been saying all along. Glad someone believes now.
Enjoy.
Ulairi wrote:I've been experiencing a speed bottleneck issue for a while ever since I got the Orbi a couple of months ago. It initially set up with with firmware V2.1.1.18 and I reverted to V2.0.0.34 and V2.0.1.2. Updating firmware to V2.1.3.4. today, similarly, made no improvement.
However, I'm pleased to report that a subsequent factory reset (as painful as it was to re-establish everything) got my full download speeds back. 200Mbps every time (previously averaging 75 Mbps and as low as 30 and as high as 110 Mbps)
For anyone struggling with the Orbi performance, don't hesitate - bite the bullet and try a 'factory reset' .