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Tcrus's avatar
Tcrus
Luminary
Nov 02, 2017

Orbi WIFI keeps dropping out???

I have had my ORBI (base sat+2 sats) system 6 months and it ran so smooth. Now I am experiencing WIFI drops multiple times a day. My firmware is up to date. Anyone else having this problem? There is a beta firmware that may help? ANy suggestions would be great.

 

Cruz

38 Replies

    • waynepp's avatar
      waynepp
      Guide

      Exact same issues, 6 months of solid wifi and now wifi is spotty and router resets itself daily.

      • KitR's avatar
        KitR
        Initiate

        Same story here: Orbi has been working flawlessly for 6 months, but now the satellite loses connection repeatedly. Reading the forum suggests this is due to the firmware "upgrade" to 2.0.0.74, and that the satellite now needs to be closer to the router. Sloppy work Netgear.

  • My ORBI was great for several months and has just gone to hell over the last few days.  Reading this thread seems to indicate that the latest update created some major problems.  I have to reset my modem and ORBI frequently and it still often stops working.

    • Akolite's avatar
      Akolite
      Tutor

      I got simlar issues. Router reboots every 4 to 6 hours roughly. Its 3 days old...

      • Chazsml's avatar
        Chazsml
        Initiate

        Same issue.  I am all Mac and IOS.  I replaced  Eero  with Orbi because Eero was dropping, they acknowledged they had Mac and IOS problems but never could fix.  After 2 months of wrestling I threw in the towel for Orbi  ( The Best )  Only to find having same issue.  Stays up for a while then hangs  reboots, Magenta light etc.  So frustrated.  2 calls with support  changing channels  turning on implicit mode etc.  Doesnt seem to work.  Tech advised may need to swa hardware which franklly  doesn't seem to make sense.  There is an underlying problem  with these mesh systems in my opinion. If no solution  I will return.  Hoping  there are answers coming on this forum.  

    • Orbicustomer's avatar
      Orbicustomer
      Initiate

      My ORBI is working fine now during Monday business hours.  Is there another neighborhood ORBI user that affects my system?  I don’t know, but I’m far from other homes.

       

      • Oliverpool's avatar
        Oliverpool
        Guide

        Orbi is totally unreliable FULL STOP.  They do not even allow you to stay on a older version as the router keeps insisting to upgrade to the lastest without asking for your permission! 

  • Why is dropping out connection? Simple.

    Don't use router near microwave or other devices that can disturb wireless.

    I don't use router near cable TV, or tv for example.

    • Tcrus's avatar
      Tcrus
      Luminary

      After updating the firmware it is working well. I am having to reset my router every 5 days or so but it's way better than before

      • icemancast's avatar
        icemancast
        Aspirant

        Same thing happens to mine. All mac os products wondering if I should switch to Airport.

  • Using Orbi Mesh system router RBK23 for 4 days now. Granted the setup is faster than the old mac extreme system I had throughout the house. But it continually drops signal. So much so my security cameras ar enot even picking everythng up because they continually have to reboot.

    I spent 3 hours with tech support- India- they knew nothing how to help.

     

    I can't access http://www.routerlogin.net - to change anything. The remote management on my iphone can't access. Seems like this is a ongoing problem- NET GEAR do somethng about it. Any advise from other users is appreciated. When you ditched the Orbi what did you replace it with?

     

     

     

     

    • tsig's avatar
      tsig
      Luminary

      thevans4

       

      why are your camera's rebooting for a dropped signal?  Is that normal behavior?  What do you mean by a dropped signal?

    • FURRYe38's avatar
      FURRYe38
      Guru

      DarrenM


      thevans4 wrote:

      Using Orbi Mesh system router RBK23 for 4 days now. Granted the setup is faster than the old mac extreme system I had throughout the house. But it continually drops signal. So much so my security cameras ar enot even picking everythng up because they continually have to reboot.

      I spent 3 hours with tech support- India- they knew nothing how to help.

       

      I can't access http://www.routerlogin.net - to change anything. The remote management on my iphone can't access. Seems like this is a ongoing problem- NET GEAR do somethng about it. Any advise from other users is appreciated. When you ditched the Orbi what did you replace it with?

       

       

       

       


       

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      What firmware version are you running on your orbi system?

       

      DarrenM