NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ChristineT
Jul 19, 2017Administrator
Orbi - Wireless Network not available or LED flashing white on Router or Satellite
The NETGEAR team has noticed an issue with upgrading some Orbi Tri-Band WiFi System Model RBK40, RBK43 and RBK30 units in the field to OrbiOS 1.12.0.18. If your Orbi are affected, the symptoms are: ...
rcozzo
Jul 27, 2017Aspirant
Bought RBK43 Sunday afternoon. Up and running and happy Sunday night. Monday morning, wireless down. Monday night spend an hour with tech support. Flashing white light on router. Cannot hard reset. Sent new router. Wednesday afternoon, new router arrives. Setup OK, 15 minutes later, flashing white light, another brick. Tech support elevated to level two, they said there's no fix for the unit I have. Offered to send another unit. Hahaha, goodbye Netgear, never, ever, again. Taking the unit back to Best Buy to get refund. Netgear would not refund my money.