NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ChristineT
Jul 19, 2017Administrator
Orbi - Wireless Network not available or LED flashing white on Router or Satellite
The NETGEAR team has noticed an issue with upgrading some Orbi Tri-Band WiFi System Model RBK40, RBK43 and RBK30 units in the field to OrbiOS 1.12.0.18. If your Orbi are affected, the symptoms are: ...
scornwell
Jul 19, 2017Apprentice
Can we please have some feedback on the myriad of issues people are experiencing with the V1.12.0.18 update in the thread here:
https://community.netgear.com/t5/Orbi/Firmware-V1-12-0-18-Discussion/m-p/1326324 and in multiple other threads?
Here are a few of the issues, there are others:
- Ethernet throughput to internet maxes out at 420Mbps.
- Internittent satellite disconnects.
- Internet connection dropouts.
- The ability to disable either 2.4GHz or 5GHz removed without notice.
- The ability to change radio power removed without notice.
- Orbi app no longer shows the satellite.
- Orbi app now lists all connected devices as wired, no matter the connection type.
- QOS settings page is broken, all that shows is a speed test.
I'm experiencing all theses issues on a RBK50, other users have reported the same. For a premium priced router, this really isn't good enough.
Also, can we please have the ability to disable auto-updates?
Thanks
sjob
Aug 04, 2017Guide
I have the same problems. Internet outages, satellite blinking white.
Please advice what to do.
- DarrenMAug 04, 2017Sr. NETGEAR Moderator
Hello Sjob
Try to downgrade to the 1.11.0.20 firmware and if that still does not work you will want to contact support.
http://www.netgear.com/support/product/RBK40.aspx#download
DarrenM
- suprafunAug 08, 2017Aspirant
I too have been having internet connection issues recently. I have been having to reboot the Orbi multiple times a day. when will this get fixed? I used to love the Orbi and i just want it working again!
- DarrenMAug 08, 2017Sr. NETGEAR Moderator
Hello suprafun
What firmware version are you on?
DarrenM