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Orbi & the new Roomba i7+ connectivity
(I apologize for the repost. There was some sort of techinical error with my original post.) We recently purchased a Roomba i7+. We could not get it to connect to Roomba's servers to update it's s...
Yes if you had a modem/router combo before and it wasn't bridged, the Orbi will re-configure for 10. address pool. Since you have the newer SB series modem only, I presume you haven't every reset the Orbi thus keeping the 10 address pool. This is fine. It could be possible that maybe if you have not done a reset on the Orbi since, then maybe you can do this as a last resort.
Yes you set up the DMZ for the 3700 correctly. I was hoping this would help avoid any issues between the Orbi and Roomba however someting seems to be keeping the Roomba from fully connecting. It's possible there is some port issue or someting on Orbi thats stopping it.
Yes you'll see other wired devices on the 3700 as it's connected client app is searching was connected to it's LAN port thus seeing other devices stemming from the Orbi thru the 3700. This is expected.
If you decide to do the factory reset on the Orbi, go ahead and turn OFF the 3700 and Roomba for now. Set up the Orbi router from scratch, walk thru the setup wizard. This time you'll get a 192.168.1.1 on the router, You might first test the Roomba to see if it connects thru the router first. Then try setting WPA to disable temporarily. If the Roomba still does not connect fully with WPA disabled and it's services don't appear, then Roomba and NG need to review this and hopefully collaborate and find a fix. Be sure to re-enable WPA2 and AES after testing the Roomba.
Ok, keep us posted. I'm hoping the 3700 method will work. You may still need to put it's IP address into the Orbi DMZ as well.
You can try separating the wifi SSIDs on the Orbi however I don't recommend it as this defeats the Orbi MESH design and purpose. So this is why I suggested the use of the 3700 as an entry point for the Roomba...
JenEricRal wrote:
Thank you for your help. I believe many things I have tried have come from reading your posts in my search. :) I DID try setting up a guest network on the Orbi and connectng to that. (It did not work.) Add that to the list of things I have tried. lol
I will try the other stuff with my 3700 and get back to you.
FURRYe38 wrote:
Ok, keep us posted. I'm hoping the 3700 method will work. You may still need to put it's IP address into the Orbi DMZ as well.
You can try separating the wifi SSIDs on the Orbi however I don't recommend it as this defeats the Orbi MESH design and purpose. So this is why I suggested the use of the 3700 as an entry point for the Roomba...
Exactly. Separating the SSID's is not something I want to do just to get this to work correctly. The new i-Series Roombas are the only ones that work on both 2.4 and 5 GHz networks. Is it still possible that is what is causing the issue?
In my original post, I mentioned that I tried forcing both my phone and the Roomba to the 2.4 GHz band. (It was another tutorial I had read. I had changed signal strengths or something like that, and then verified that both were connected to 2.4 GHz instead of the 5 GHz they usually are connected to.)