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Orbi and Netgear Genie

E1b0t
Tutor

Orbi and Netgear Genie

I am using Netgear Genie with an Orbi setup. 

 

This weekend I wanted to reboot the Orbi system via the App because of slow speeds on the network. After I pressed the "Reboot" button it resetted the Orbi system (Router and Satelitte) to default setting losing all the settings. I had to reconfigure the whole system again with all my settings. 

 

Known bug?

 

 

 

 

Message 1 of 3
DarrenM
Sr. NETGEAR Moderator

Re: Orbi and Netgear Genie

Hello E1bot

 

I tried to do this with my Orbi and it just reset the router It did not factory reset the unit. Do you have the latest version of genie?


DarrenM

Message 2 of 3
E1b0t
Tutor

Re: Orbi and Netgear Genie

Yip, the latest one for Apple. I will try it again this weekend and see what happens. I've done this before and it didn't reset the unit, just the once over the weekend. 

 

Will try it a couple more times and provide feedback if it happens again. 

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