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Orbi WiFi 7 RBE973
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Orbi constantly disconnecting

suesgirl
Aspirant

Orbi constantly disconnecting

Hello, I apologize if something like this has been covered somewhere else please direct me if so.  The LBR 20 worked well for about 3 mo and all of a sudden constantly disconnecting in the last few months, and at first it would reconnect when it could, but now once the magenta ring comes on I need to unplug it or restart to fix it.  Sometimes it won't come back up at all for hours and hours.  My suspicion is that this has something to do with the data traffic in the area as it seems to happen a lot in the evenings and afternoons.  This past Saturday it wouldn't come back up at all until the next day. To preface this I live in an area where I have zero options for internet access.  The LBR 20 is a true god send when it works and makes things possible in my home I never thought I could achieve, smart TV, cameras, etc.  I have ATT service, we have a booster for the house that helps with signal, and I run my Orbi off an ATT unlimited phone sim that by the grace of god I never had any issues with.  I use more data on my phone than the sim connected to the orbi so I don't understand why they would throttle it.  I have blink cameras, and a smart TV I run off of it mainly just in the evenings- I try to use low data streaming when I can. I also have one satellite in my garage for one of the blink cameras that is further away from the house.  I utilize our phone hotspots as much as possible if i'm using my laptop etc. and mobile data just to conserve stress on the orbi.  Does anyone have any suggestions on how to stop these disconnects or optimize the performance?  I already understand I'm asking a lot about this orbi.  I am a novice when it comes to anything of the programming sort.  I did try to buy antennas to connect to it off of amazon and they only made my dl and upload speeds worse.  Thanks in advance.   

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FURRYe38
Guru

Re: Orbi constantly disconnecting

FYI:

https://community.netgear.com/t5/Orbi-4G-LTE-5G/LBR20-No-Longer-Supported-on-ATT/td-p/2192636/jump-t...

3G cell services is being discontinued...

 

Has a factory reset and setup from scratch been performed since last FW update? 

 

Turn OFF the ATT Booster to see if LBR works with out it. 

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