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Forum Discussion
Orbi disconnects from internet intermittently
I bought an Orbi system with two satellites (RBR40). The Orbi disconnects from the internet every so often and, after a while, reconnects. Here's what I figured out already: 1) It's definitely th...
Now why should I think I would be luckier than the 1000s of people suffering here !!!!
Running into same issues as a lot of other folks here - Intermitently the Orbi router will just lose internet connectivity although I have velified my broadband is fine and some devices connected directly to broadband gateway work..
Tech support is THE WORST EVERY .... I mean seriously, where do they find the support guys... and when they do, why do they call them "experts" !!!
Spend 4 hrs with them.. Updated FW to latest 2.3.0.32.... No impact. The second support tech tells me I should replace the HW then he goes on to changing wifi channel settings.... Its clear these guys dont have a clue..
Learned my sesson... so taking it back today and get a compatative product ...