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Forum Discussion

Bluegrass1908's avatar
Bluegrass1908
Guide
Jan 26, 2018

Orbi disconnects from internet intermittently

I bought an Orbi system with two satellites (RBR40). The Orbi disconnects from the internet every so often and, after a while, reconnects. Here's what I figured out already:   1) It's definitely th...
Troubleshooting
thecos77's avatar
thecos77
Aspirant
Aug 26, 2019

I am having a similar problem where on two different desktops, I lose wifi, yet on iphone and ipad, wifi works fine.  windows troubleshooter says i do not have have a valid IP adress.  After a bit the wifi comes back on.

 

I am not sure my setup is correct.  I am using an Arris surfboard cable modem (SB190) with ethernet cable running to "internet" port on the Orbi router.  I have an ethernet cable running to a desktop computer from the orbi router "internet" port. This desktop has great signal from the orbi.

  I need to insert a switch to run an ethernet cable to an Arlo device. I tried placing the switch between the modem and the orbi but it did not seem to work correctly.  Came anyone advise me where I should put the switch in my setup.

 

thanks, thecos77

thecos77's avatar
thecos77
Aspirant
Aug 30, 2019

Thanks with regard to the switch position, now all working fine

  • FURRYe38's avatar
    FURRYe38
    Guru
    Aug 30, 2019

    Awesome. Enjoy. :smileywink:

    thecos77 wrote:

    Thanks with regard to the switch position, now all working fine