NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
psykixx
Jul 04, 2018Star
Orbi ethernet backhaul issues.
I'm running my Orbi system using ethernet backhaul, but it is creating some issues.
I have a HDHomerun network tuner, and when using ethernet backhaul, then I get picture freezing followed by a "co...
- Jul 04, 2018
Does the one device work if you connect it directly to the Orbi router instead of the satellite?
Whats the model# of the NG switch?
Besure your using good quality LAN cables. Swap cables to test. CAT6 recommended.
Disable Daisy Chain.
Yes you can still add another satelllite if Daisy Chain is disabled.
How big is your home? SqFt?
Distance between router and satellite? Should be 30 feet starting.
FURRYe38
Jul 15, 2018Guru
Shouldn't have to repeat any configuration steps after a power outage...Something isn't right.
I set up my friends 50 series system:
Graydon wrote:
I've been having similar backhaul issues since day one. The router setup went flawlessly; but, when trying to setup the satellite, I was working at it 8-10 hours a day for a week; some succeses each time, then the whole network would crash. So, the problem is as follows, and the 'bandaid' solution follows.
A. The main ORBI router (RBR50) is connected to a Rogers cable modem, and I consistently get 160 to 190 mbs speed tests. The ORBI router is connected to a switch. I had it first connected to a 24 port SMC managed switch, but after reading about possible issues, I moved it to an unmanaged 16 port Netgear switch.
B. If I plug the Orbi Satellite (RBS50) into a wired ethrnet cable to the switch, and turn it on; the whole network crashes..and stays crashed. Nothing, no local internet access and no WAN internet access.
C. IF, I power up the Orbi Satellite (RBS50) and let it connect via wifi to the main Orbi router, it works fine. Though, where it is located (some 65 feet in the opposite corner of my home) the wifi connection is usually 'poor'.
D. IF, I wait till the wifi connection is established between the satellite and main router, then plug in the wired ethernet to the satellite; the whole system works perfect.
E. IF, I screw up and plug in the wired ethernet too soon, the network crashes. to recover, I need to:
1. Unplug the Satellite (RBS50), wait awhile, plug it in, and wait till the solid white light comes on.
2. RESET the satellite (RBS50) holidng the reset down for 15 seconds or more
3. Let the satellite reboot, then reconnect via wifi to the main router (RBR50) and stabilize, then
4. Plug in the wired ethernet, and I am good again.
G. IF at ANY time, the satellite (RBS50) becomes unplugged, loses power, or loses the wired ethernet connectiong; the whole network crashes when it tries to reconnect. Then, I have to repeat steps 1 to 4 again.
___
Orbi RBR50 & RBS50; version: 2.1.4.16
Landshark70
Jul 17, 2018Aspirant
I'm facing the same issues. The Orbi satellite is very unstable and indeed crashing the whole Orbi setup if something goes wrong. I'm running the latest firmware version (V2.1.4.16) on both the Orbi router and the Orbi satellite. The Orbi Satellite is connected via 2 Netgear switches (GS108PEv3-6938) to the Orbi Router.
After the latest firmware update, I have performed a factory reset on both the Orbi router and Orbi satellite as recommended but the whole setup is still very unreliable. If open the GUI and check the connected devices I can see that the satellite is constantly switching from ethernet to 2.4 GHz. This behavior is causing drops in the connection to connected devices. I'm starting to get frustrated and thinking of switching to another brand.
- FURRYe38Jul 17, 2018Guru
Others have reported seeing problems with Orbi and Managed switches:
If this is your switch, it's managed:
https://www.netgear.com/support/product/GS108PEv3
One user mentioning that he found the disabling ALL IGMP protocols on the switch helped with his system:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1553749/highlight/true#M30673
Please try the system with a non-managed switch. I currently have several on my system and no issues with non-managed switches.
Landshark70 wrote:
I'm facing the same issues. The Orbi satellite is very unstable and indeed crashing the whole Orbi setup if something goes wrong. I'm running the latest firmware version (V2.1.4.16) on both the Orbi router and the Orbi satellite. The Orbi Satellite is connected via 2 Netgear switches (GS108PEv3-6938) to the Orbi Router.
After the latest firmware update, I have performed a factory reset on both the Orbi router and Orbi satellite as recommended but the whole setup is still very unreliable. If open the GUI and check the connected devices I can see that the satellite is constantly switching from ethernet to 2.4 GHz. This behavior is causing drops in the connection to connected devices. I'm starting to get frustrated and thinking of switching to another brand.
- Peter765Aug 07, 2018Aspirant
I too am having huge problems making this work. I use the Orbi router in AP mode. The Orbi router WAN port plugs directly into the house router LAN port. Both satellites use ethernet backhaul. Even in AP mode I think I need to use both the WAN port and the LAN port on the router which seems so strange to me. Orbi satellite's ethernet goes to unmanaged switch. Orbi router LAN port goes to switch also. So in theory everything is connected. On multiple occasions Orbi will bring the entire house's internet down (the wired stuff I mean). If I turn off the Orbi router things seem well again. I have spent so much time on this it is unbelieveable. I've very close to giving up and returning the Orbi. For the cost ($400) I shouldn't be having these kinds of problems. Like a prior poster, it seems like I have to start the Orbi in a very choreographed way so that every works. I feel like an alchemist.
- FURRYe38Aug 07, 2018Guru
What is the mfr and model# of the main host router the Orbi is connected too?
Try connecting the Orbi router via LAN to LAN to the main host router instead of the WAN port.
What is the Mfr and model# of the switches being used?
Disable Daisy Chain on the Orbi router, save settings and reboot.
Peter765 wrote:
I too am having huge problems making this work. I use the Orbi router in AP mode. The Orbi router WAN port plugs directly into the house router LAN port. Both satellites use ethernet backhaul. Even in AP mode I think I need to use both the WAN port and the LAN port on the router which seems so strange to me. Orbi satellite's ethernet goes to unmanaged switch. Orbi router LAN port goes to switch also. So in theory everything is connected. On multiple occasions Orbi will bring the entire house's internet down (the wired stuff I mean). If I turn off the Orbi router things seem well again. I have spent so much time on this it is unbelieveable. I've very close to giving up and returning the Orbi. For the cost ($400) I shouldn't be having these kinds of problems. Like a prior poster, it seems like I have to start the Orbi in a very choreographed way so that every works. I feel like an alchemist.