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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Landerx
Jun 05, 2018Apprentice
So far so good. No disconnections on my pixel C.
- AbeeJun 20, 2018AspirantLucky you! Who did it work? I’m still facing disconnections! Help plz
- Sdiver2489Jun 20, 2018Apprentice
I have been getting occasional slow speeds even with this latest firmware. It typically works for quite a while 1-3 weeks at least but then at some point my speeds slow down from 120mbps to 10-20mbps. No indication is given that anything is wrong other than speedtests being slow. Then I have to go through disconnecting the satellite and rebooting the router (via power disconnect) then connecting the satellite.
Once I do this the internet speed is back to 120mbps. Hopefully Netgear can fix this issue in an upcoming release. Besides some difficulty getting the satellite appropriately connected to the router on this reset this is my only issue.
I have the RBK50 kit connected with wired backhaul.
- FURRYe38Jun 20, 2018Guru
Whats the Mfr and model# of the ISP modem?
Has a full reboot of the router and satelite(s) been performed after the update?
Any wifi neighbors near by? If so, how many?
Any other wifi broadcasts with in your home?
What channels are you using? Try channels 1, 6 or 11 on 2.4Ghz. Any unused channels on 5Ghz.
Disable MIMO, Daisy chain and Fast Roaming.
What is the distances between the router and satellite? Feet?
Are you speed testing wireless or wired connections with the router or satellite when you see the speed drop?
What devices are you using to speed test with?
Sdiver2489 wrote:
I have been getting occasional slow speeds even with this latest firmware. It typically works for quite a while 1-3 weeks at least but then at some point my speeds slow down from 120mbps to 10-20mbps. No indication is given that anything is wrong other than speedtests being slow. Then I have to go through disconnecting the satellite and rebooting the router (via power disconnect) then connecting the satellite.
Once I do this the internet speed is back to 120mbps. Hopefully Netgear can fix this issue in an upcoming release. Besides some difficulty getting the satellite appropriately connected to the router on this reset this is my only issue.
I have the RBK50 kit connected with wired backhaul.