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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Still haven't fixed ethernet backhaul. I updated my RBR50 and satellite to this firmware, all was well for a minute or two, then the network crashed and had no internet. Multiple reboots and still no internet. I unplugged the ethernet backhaul link and rebooted the router and all is working again on the wireless backhaul...ugh.
RBK23 doesn't work at all with wired backhaul for me. Tried plugging in both satellites - one at a time. Whole thing just goes offline. Also on 2.1.4.16 - bummed. I liked the Orbi features but if it's going to do this I'm just going to send it back for Google wifi. Slower but backhaul actually works. I've got Cat5e and would love to use it.
I don’t know anything about RBK23, but when setting up my RBK50 satellite on wired backhaul, initially I found endless magenta ovals when plugging in the already router-connected RJ45 Ethernet cable to the satellite, but I had instant success first time by inverting the procedure.
Here’s what worked.
Ethernet cable ready to plug into a LAN port on the router, and the other end of the same cable plugged into the satellite. (My cable is direct, by the way, no switch). Then, with power on at both devices, plug the RJ45 cable into the router. This worked for me first time, after a significant number of failures making the final connection at the satellite end. Good luck
RBK23 only has 2 ports per device so there's no way to plug direct. RBK23 is fairly new I think (model is not in drop-down in the forums) - hoping for the best. It's a drag when my router is up on a cabinet upstairs and the satellites are dispersed - lots of trudging up and down. :-)
I had the same issue and i couldnt figure it out. My set up was the orbi router to a 8 port switch to the satilite. I then connected the router directly to satilite and instantly fixed my issues. Do you have anything in between the 2 devices?
Make sure your switch is a non managed switches. Managed switches seem to give problems with Orbi systems. Also make sure your LAN cabling is good in between the router, switch and satellite. CAT6 recommended.
Keezyavaleri wrote:
I had the same issue and i couldnt figure it out. My set up was the orbi router to a 8 port switch to the satilite. I then connected the router directly to satilite and instantly fixed my issues. Do you have anything in between the 2 devices?
Same, I have router plus three satelites - if I try to go ethernet backhaul to compensate for the satelites going good/bad often - everything goes offline. Had to disconnect the orbi satelites from the gigabit network and unplug the router to get networking back.
Had these mesh systems for a few months now, have not been able to get rid of my random wifi AP's because I can't depend on this expensive secondary system that doesn't work all the time.
How does the Satelittes talk to the router? direct LAN cable or going via a switch?
I found if I plugged the Satelitte into a Switch in my Office the connection drops. But if I plug the cable directly into the back of the Satelitte directly back to the Router Unit and then the switch into the next port of the Orbi it has been stable as.
I have also plugged in to the ethernet port on the far left (if looking at the back of the unit).
Been stable for over 24 hours now. Will thrash over the weekend and see how it goes
I mentioned in earlier posts that my Orbi system under V2.1.4.16 works with wired backhaul and is very stable.
I was asked if I would work with L2 support, which I did. During my discussion with L2, I raised two issues
- I suddenly fluked achieving wired backhaul after an hour or two of alternating magenta ovals, by swapping the backhaul ethernet cable plugged directly into a LAN port on the Orbi router from port 2 to port 3. Almost instant connection, no magenta ovals. On one hand, this is a monumental achievement, but on the other hand, does it mean the Orbi router port 2 was fauly? I couldn't let that one pass, so I raised it with the L2 support guy.
- I also discussed an issue, probably unique to me, about my Orbi router not producing a signal strength anywhere near the equal of the satellite, which he said should be very similar, subject to the local environment. He suggested I seek a replacemet fgrom my Orbi vendor under warranty, which I did yesterday afternoon (14/6/2018)
Prior to swapping my Orbis for new ones, I backud up my settings. Then I set up the new Orbis fairly quickly. I enabled AP mode as soon as I could, upgraded FW to V2.1.4.16, restored my backed up settings, and was operational within an hour. Then I connected my backhaul cable to the Orbi router, and after power-cycling each Orbi, the router attached devices showed the satellite as "wired". It's now 24 hours since I did that and everything is stable, signal strength is strong, 5Ghz devices capable of 2.4Ghz and 5Ghz connect as 5Ghz, and all connected devices have aligned to the nearest Orbi.
For general info, my Billion 7800VDOX modem/router connects to the internet, and handles all DHCP, NAT, firewall and security duties. The Orbis are in AP mode. In the Billion, I have set up reserved IP addresses in the DHCP table for all devices that permanently connect to WiFi, so the Orbi router's attached devices list clearly identifies each object by name. I think this improves efficiency of operation and stability.
Since 2.1.4.10 upgrade, ethernet backhaul seems stable to me, provided i follow these after each upgrade, else, i see crashes
1) shutdown other sat, disconnect other wired devices to ANY SAT and ROUTER
2) upgrade 1 sat, let it reboot, it will connect wireless first to router, just wait and eventually it will connect wired, wait @ 5 min till it get stable wired
3) Power up 2nd sat, let it get stable and connect wired, upgrade 2nd sat, let it reboot, let it get stable and let it connect wirelessly, then it will connect wired.
4) wait 10 min, let both sat get stable and connec to router wired
5) upgrade router, let it reboot, let it connect to the net but POWER IT OFF anyway,
6) go to GUI and watch the SATs get stable wired connection, it might flip back and forth, mine took about 5-10 min.
7) once stable connect your wired devices
hope it helps
Is there any network switches in between the router and satellite? If so, Mfr and model# please.
Is daisy chain disabled on the router before connecting the ethernet cable?
manofice wrote:
Still haven't fixed ethernet backhaul. I updated my RBR50 and satellite to this firmware, all was well for a minute or two, then the network crashed and had no internet. Multiple reboots and still no internet. I unplugged the ethernet backhaul link and rebooted the router and all is working again on the wireless backhaul...ugh.
…yeah… I'be been asking this question to myself as well, already. Afaik, no solid switch, be it a managed or unmanged one, should interfere with the Orbi setup. I do have managed an unmanaged switches on my home network and it never did affect my Orbis in any way.
I'd also be quite reluctant to tell everybody what exact network equipment I am running on my private network - aside from the Orbis, which is of course obvious. :smileywink:
No, no switches in between. Was working OK prior to the firmware upgrade. After the firmware upgrade, systems were all running ok for a few minutes, then it all came down.
Ok, if you have done reboots, disabled Daisy Chain and such, I would do a factory reset on both satellite and router and set up from scratch.
After the router is set up and Daisy chain is disabled first. Disconnect ALL other LAN cable devices accept for 1 wired PC. Re-add the satellite via wifi. Let is sync and get BLUE led on top. Then reconnect the Satellite with the ethernet cable. Give 5 minutes and wait for the top BLUE led to appear. YOu could do this with the Satellite near the router if you want to, then if you can get the satellite synced with wired back haul, turn off then replace back at remote location. Then re-connect all other LAN devices back to the router.
manofice wrote:
No, no switches in between. Was working OK prior to the firmware upgrade. After the firmware upgrade, systems were all running ok for a few minutes, then it all came down.
