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Forum Discussion

BretD's avatar
BretD
Administrator
Jun 04, 2018

Orbi firmware update v2.1.4.16 availability

We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Installation
Troubleshooting
manofice's avatar
manofice
Virtuoso
Jun 05, 2018

Still haven't fixed ethernet backhaul. I updated my RBR50 and satellite to this firmware, all was well for a minute or two, then the network crashed and had no internet. Multiple reboots and still no internet. I unplugged the ethernet backhaul link and rebooted the router and all is working again on the wireless backhaul...ugh.

FURRYe38's avatar
FURRYe38
Guru
Jun 05, 2018

Is there any network switches in between the router and satellite? If so, Mfr and model# please.

Is daisy chain disabled on the router before connecting the ethernet cable?

manofice wrote:

Still haven't fixed ethernet backhaul. I updated my RBR50 and satellite to this firmware, all was well for a minute or two, then the network crashed and had no internet. Multiple reboots and still no internet. I unplugged the ethernet backhaul link and rebooted the router and all is working again on the wireless backhaul...ugh.

 

  • psrtx1's avatar
    psrtx1
    Star
    Jun 08, 2018

     

    FURRYe38 I am curious to know what you have done with the "Mfr and model#" of network switches you keep asking everyone for? Are you providing that to Netgear? If they need it why don't they ask for it instead of having you collect it (unless you work for Netgear)? Do yo know have the database of which switches work and which don't?
    • budy's avatar
      budy
      Luminary
      Jun 08, 2018

      …yeah… I'be been asking this question to myself as well, already. Afaik, no solid switch, be it a managed or unmanged one, should interfere with the Orbi setup. I do have managed an unmanaged switches on my home network and it never did affect my Orbis in any way.

       

      I'd also be quite reluctant to tell everybody what exact network equipment I am running on my private network - aside from the Orbis, which is of course obvious. :smileywink:

  • manofice's avatar
    manofice
    Virtuoso
    Jun 05, 2018

    No, no switches in between. Was working OK prior to the firmware upgrade. After the firmware upgrade, systems were all running ok for a few minutes, then it all came down.

    • FURRYe38's avatar
      FURRYe38
      Guru
      Jun 05, 2018

      Ok, if you have done reboots, disabled Daisy Chain and such, I would do a factory reset on both satellite and router and set up from scratch.

      After the router is set up and Daisy chain is disabled first. Disconnect ALL other LAN cable devices accept for 1 wired PC. Re-add the satellite via wifi. Let is sync and get BLUE led on top. Then reconnect the Satellite with the ethernet cable. Give 5 minutes and wait for the top BLUE led to appear. YOu could do this with the Satellite near the router if you want to, then if you can get the satellite synced with wired back haul, turn off then replace back at remote location. Then re-connect all other LAN devices back to the router.

      manofice wrote:

      No, no switches in between. Was working OK prior to the firmware upgrade. After the firmware upgrade, systems were all running ok for a few minutes, then it all came down.

       

      • computersteve's avatar
        computersteve
        Apprentice
        Jun 05, 2018

        I see that performing a factory reset is being mentioned again.......... I do hope we don't have to do this with every firmware..... I mean I have an orbi outdoor unit & having to unscrew it is a pain in the a$$ =(