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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
2.1.4.16 seems to be working well, wireless and wired seem to be a little more zippy now, no problems with my wires backhaul either, in speed tests I am seeing jitter at or close to 0 prior to this update it was 1 to 2 ms. Those having issues might want to try a factory reset.
Oh well, that didnt last long.
Same issue persists. The difference now, it appears while using the device, whereas previoulsy, it happened upon waking.
Ipad shows connected to wifi and internet drops out. Ipad wifi must by cycled to reconnect again.
Support can reach out to me for logs, I have them saved.
Back to the locked room for more exercizes in futility.
Yep ooks like muy Liftmaster garage door oeprmner is incompatible with Orbi.
I don’t know much about Liftmaster control systems. But, I did notice that it uses a hub to communicate with HomeKit. Have you tried reinstalling the hub and syncing it with your smartphone?
It is my hypothesis, of which I have no evidence, that it is possible netgear wrecked a bunch of orbis in an effort to force more purchases of newer gear.
My system is almost useless at this point and I am going to have to buy another device. If anyone knows of any class action lawsuits, please let's talk.
RBR50 continues to drop internet connection with 2.1.4.16.
Win 10 machine and Arris SB6183 modem.
- Mine does too. I have to reset this pos at least once a day. I tired. I just want something that just works.
Any other wifi neighbors near by? If so, how many?
What channels are you using? Try manual channels 1, 6 or 11 on 2.4Ghz and other unused channels on 5Ghz.Disable MIMO, Daisy Chain and Fast Roaming.
Whats the distances between the router and satellites.
How big is your home? Sq Ft?
Has a power cycle been performed with the Orbi system after the FW update?
How about a factory reset as well after the FW update or power cycle if the problem continues?
jweise wrote:
RBR50 continues to drop internet connection with 2.1.4.16.
Win 10 machine and Arris SB6183 modem.
I am sitting in my office and computer is connected to Orbi router with network cable. One satellite is on downstares.
MIMO and Fast Roaming are off.
Daisy Chain is on. It is needed for good whole house (2,700 sq. ft.) coverage.
Set to channel 6, but don't believe it made a difference.
I have not tried factory reset. Will do over weekend.
jweise, you say that your Orbi network drops internet connections. The Orbis are a WiFi distribution system, which is separate from the internet.
(For example you could install a NAS in your house full of movies and music, and the Orbis could wirelessly distribute the material to all devices in your house without touching the internet. I do this in my car with a travel router and a HDD, giving my grand children in flight movies on a long trip)
if you are dropping internet connections, perhaps the correctly functioning Orbis are simply distributing the dodgy signal from your ISP or your modem.
Is your Arris modem performing router duties, and if so, you should be running your Orbi network in AP mode. Having two router’s on the same network performing router duties that are not correctly set up will be a potential source of problems, eg double NAT, two DHCP servers, etc
i have a Mac application called “WiFi Explorer” that shows a full suite of performance measurements of each Orbi’s 2.4Ghz and 5Ghz networks, and signal strength can be graphed over time. Samsung has an Android version of something similar, but I forget its name.
I have attached a screen dump of a WiFi Explorer session
Been running 2.1.4.10 for a while with no issues. I upgraded this morning to 2.1.4.16. At initial glance everything looks ok. If I have issues I'mm update the post, but I'm happy with the stability of the last few releases.
Been running 2.1.4.16 for a few weeks now. Generally the firmware is ok. However, seems like after 10 days or so my devices all wind up 'locked' at 40mbps each. I have a 1gbps DOCSIS 3.1 cable modem - normally I get close to 450/500mbps on each device (depending on device) I have to reboot the system and everything goes back to normal. Devices include iPhone X, Macbook Pro (multiple models) and Apple TVs - so Apple devices in general.
Anyone else noticing this?
I've had this happen with my Macbook. My speedtest maxes out at 40mbps. If I turn off the wifi on the Macbook and turn it back on, it gets full speed of 100+mbps. I'm on 2.1.4.10 which has been pretty stable, so I'm reluctant to update to x.16 since this is really the only issue I have right now and apparently x.16 doesn't fix it.
