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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
cheshbr
Jun 08, 2018Apprentice
No issues. Mine is working perfectly - best its ever been. I have four Lifx globes, and I bought my Orbi RBK50 system mid March, and since then, I have had varying success with the Orbis, Lifx and Homekit. The beta FW just before 14 was the best, but two days ago I downloaded and installed FW V2.1.4.16. By the way, my Orbis are in Access Point mode.
Here's what happened
- There is one router and one satellite. The router shows 27 attached devices, 7 wired, and the satellite shows 14.
- It took about an hour of pink and blue ovals on both devices after I manually installed the FW (satellite first). I reverted to WiFi backhaul and once everything settled, I plugged in my Ethernet backhaul cable to the satellite with no problems
- After power-cycling a few devices, they eventually sorted themselves out and attached to the nearest Orbi
- Every device connected at 2.4Ghz is only able to do that - they have no 5Ghz capability (Lifx, iRobot, TP-Link switches, Google Chromecast and Wemo Link)
- Every device capable of both 2.4Ghz and 5Ghz (Apple, Google and Amazon stuff) is connected at 5Ghz
- Four Lifx globes connect to their own cloud, and also to Homekit, with no fuss. Until V2.1.4.16, a couple of Lifx globes connected but, despite bring fixed, wandered between the satellite and the router, but no more, for at least 48 hours.
I have Mac computer hardware, which runs a Mac app called WiFi explorer that shows signal strength and stability amongst other things. In the following snapshot the 2.4Ghz (blue) line shows the strongest signal but is less stable than the rock-solid 5Ghz line. (If I moved closer to the satellite it would rise to the top)
Here's a snapshot of my router config
Dwtk
Jun 08, 2018Tutor
I was having iPhone and iPad issues for a while tried a bunch of stuff . Didn’t work . Finally I bit the bullet took a back up config . Did a factory reset upload clean firmware and applied config back . So far no major issues . I think the issue might be with incremental updates .
- Kev77Jun 08, 2018Tutor
I have tried downloading the file for the RBR50 and RBS50 but it tells me the img file is corrupt and won't let me go any further. Any help on that? Thanks
- FURRYe38Jun 08, 2018Guru
Try using IE11 or FF browsers to download and manually udpate the Orbi system. Be LAN wired to the router when updgrading FW.
Besure to clear out all browser caches before and after sending the FW file.
I would factory reset the entire Orbi system and set up from scratch.
Kev77 wrote:
I have tried downloading the file for the RBR50 and RBS50 but it tells me the img file is corrupt and won't let me go any further. Any help on that? Thanks
- Kev77Jun 08, 2018Tutor
I've downloaded on FF, Chrome, and Edge and get the same result. When I try to mount it, it says its corrupt. When i try to open with Winzip, I get the same result. Surely I'm doing something wrong