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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
This router is terrible. I have had nothing but problems with my HomeKit set up. It works fine for me, but my girlfriends phone keeps losing connection whenever she is off the home network. Anyone know of a fix? If I revert back to the previous, will it auto update? I wish I could just return it as I would in a second.
Review this:
Might try disabling MIMO, Daisy Chain and Fast Roaming and test.
What is the distance beween the router and satellite(s)?
What is the Mfr and model# of the ISP modem the Orbi is connected too?
DNichter wrote:
This router is terrible. I have had nothing but problems with my HomeKit set up. It works fine for me, but my girlfriends phone keeps losing connection whenever she is off the home network. Anyone know of a fix? If I revert back to the previous, will it auto update? I wish I could just return it as I would in a second.
I appreciate the guidance and will definitely take a look, but this shouldn't be this difficult. I have a 2000 saure foot house, router is upstairs in my office and satellite is downstairs in the kitchen. Maybe 35 feet in a straight line. I am using a surfboard arris modem.
Ok distance is good.
Any other wifi neighbors near by? If so, how many?Whats the model# of the arris modem?
DNichter wrote:
I appreciate the guidance and will definitely take a look, but this shouldn't be this difficult. I have a 2000 saure foot house, router is upstairs in my office and satellite is downstairs in the kitchen. Maybe 35 feet in a straight line. I am using a surfboard arris modem.
ARRIS SURFboard SB6190 32x8 DOCSIS 3.0 Cable Modem