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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Stev3D
Jun 18, 2018Luminary
The Advanced -> Administration -> Firmware Update page told me that v2.1.4.16 was available, so I let it update my RBKR50 and RBKS50. Now several things are happening:
1) The satellite thinks it's connected as it should be, but the Web interface shows the satellite as just another connnected device, the number of connected satellites is listed as zero, and the attached devices list says that everything is attached via the router (when half of them should be connected via the satellite.
2) The Orbi iOS app indicates that my Orbi is not supported by the app -- except that sometimes it is, and sometimes it isn't.
Yes, I've tried power-cycling both, done the sync button dance, and tried the Web interface for adding a new satellite. In every case, I get the blue ring indicating a good connection. It's just that the logic in the router somehow refuses to recognize the satellite. This flaw is infuriating (it should just work).
Should I "downgrade" the firmware back to v2.1.4.10 ?
loomis1975
Jun 18, 2018Luminary
Firmware must be production because they are pushing it through auto update.
As for the most recent post, I recommend you just leave it alone for awhile powered on and give it time to sort itself, that is if all sats showed blue before turning lights off and router has no light. Sorry, but the time in my experience is indeterminate.
As for the most recent post, I recommend you just leave it alone for awhile powered on and give it time to sort itself, that is if all sats showed blue before turning lights off and router has no light. Sorry, but the time in my experience is indeterminate.