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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Stev3D
Jun 18, 2018Luminary
The Advanced -> Administration -> Firmware Update page told me that v2.1.4.16 was available, so I let it update my RBKR50 and RBKS50. Now several things are happening:
1) The satellite thinks it's connected as it should be, but the Web interface shows the satellite as just another connnected device, the number of connected satellites is listed as zero, and the attached devices list says that everything is attached via the router (when half of them should be connected via the satellite.
2) The Orbi iOS app indicates that my Orbi is not supported by the app -- except that sometimes it is, and sometimes it isn't.
Yes, I've tried power-cycling both, done the sync button dance, and tried the Web interface for adding a new satellite. In every case, I get the blue ring indicating a good connection. It's just that the logic in the router somehow refuses to recognize the satellite. This flaw is infuriating (it should just work).
Should I "downgrade" the firmware back to v2.1.4.10 ?
- jesseasiJun 18, 2018Star
Updating some previous posts about how nothing worked for me after the update.
I have got things running again. Bottom line - I had to remove all wires from my satellites. No more wired backhaul. Surprisingly when everything is wireless - seems to work pretty good. Even my outdoor Orbi which is daisy chained.
So if you have wired backhaul and you can't get anything working. Here is what I did.
Power everything off.
Remove all wired backhaul network cables.
Power on Router
Power on each Satellite one at a time - wait until it is working perfectly before powering on the next satellite.
I was able to make it through Father's Day without any issues. All 4 of my sonos connect amps which are located pretty far away in a pool storage room worked flawlessly.
Alais - today will be my last day with Orbi. After my total frustration with the updates - I decided I am done. I will be switching to a Unifi system.
If anyone is interested. I have 1x Orbi RBK50 Router, 3x Orbi RBS50 Satellites, 1x RBS50Y Outdoor Satellite.
I will be selling it all.
- jesseasiJun 19, 2018Star
For those of you who are interested in trying something different. I went with a Unifi system. Thanks to Amazon I got everything I needed in just a day. 1 - Cloud Key, 1 - 8 port POE switch, 1 - Unifi Security Gateway, 1 - Outdoor UAP-AC-M-Pro, 1 - UAP-AC-HD (for my family room where we need the best wifi), 1 UAP-AC-LR (Long Range Access Point).
$1000 all in.
My Orbi setup was 1 Router, 3 satellites, 1 outdoor satelite. - $850 all in.
I did not have to use my dumb switch I had to buy because my smart switch was not compatible. Hopefully I can return the switch I bought.
With only 3 access points vs 5 with Orbi...
The results are amazing. Took me all of 1 hour to get everything setup and configured. Blazing fast everywhere in my house and most importatly outdoor.
I have not seen my wemo switches load this fast on my iphone, my Sonos players all work as smooth as ever - no more issues where I can't find a player or "xyz" music service not working. I was able to go all the way to my boat dock and stay connected and control everything on my network. That is at least 300 feet from the outdoor access point.
We use unifi in our office - I should have known better.
The web gui on unifi is amazing. I don't want to get banned here so I will leave it at that.
I am a happy camper now. Anyone want my orbi setup - just PM me.