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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Will Netgear provide a refund for my orbi? After 6 months of waiting for a stable system; the longest I have gone without losting internet is about a week. Now, with the latest firmware I can't go more than 24-36 hours without having to reboot the system.
When it works its amazing. I am getting over 400mb/s across my house. The WIFI itself never goes down; but it always loses connection to the internet requiring a reboot. My wired computers work fine so it is definitely the orbi.
My orbi is set-up as simply as possible - as an AP with a static IP.
At this point, I just want my money back. I was patient for 6 months. My family calls me daily about having no internet - and keeps falling back to our cell phones costing us a fortune in cellular data. Any recommendations for a reliable high-performance mesh network replacement? I was thinking of trying Asus AIMesh with a bunch of asus routers as they were rock-solid routers in my previous house (before I needed a mesh)