- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Orbi network drops frequently and Satellite showing poor backhaul status
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Orbi network drops frequently and Satellite showing poor backhaul status
Hi,
I have following setup
RBR50 - Setup in basement
RBS50-1 - Setup on the first floor which is above basement
RBS50-2 - Setup on the second floor
I have 500Mbps fiber optics line coming to ISP router and the ISP router is connected to RBR50. Distance between any two units is less than 30 feet and there are no concrete walls in between. All walls are wooden.
2.4 GHz is on channel 11 fixed and 5GHz is on channel 48 fixed.
* root@RBR50:/# config get wan_lease —> It gives me 750. I have reduced it from 86400.
I have multiple issues here.
1. One of my Satellite shows poor backhaul status no matter where I place it. I changed it place from one room to other and placed it right next to RBR50 but the status remains poor after showing it good for couple of hours after restarting it.
2. The internet is dropping frequently especially between 10 and 11 pm. When I checked the log, I see DoS attack around the same time and right after that attach, it goes down. It happens every single day without exception. The network comes back up in 2-3 mins and sometimes it comes back up within 1 minute also.
3. The internet drops randomly during the daytime with same pattern but there is no specific time.
4. When I upgraded the firmware to 2.5.1.16 recently (on 6/5/2020), It made me crazy by dropping so frequently, I had to go back to older version (2.5.1.8) of firmware. It got better since then but I still have the above problems.
Everytime when I change anything I rest all the devices including ISP router.
This is my second set of this bundle as I had to return the first one to Costco for the same reasons. Please someone help me fixing these issues. This impacts my ability to work from home severely.
TIA,
CAH
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
Does anyone have any inputs on these issues?
Thanks,
CAH
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
Basements are not recommended places for wifi routers. Concrete and steel foundations make it hard for wifi signals to travel. This maybe the main cause of your problems as you said you returned another system for same reasons. I would try to get the RBR up on the main floor.
30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Any Wifi Neighbors near by? If so, how many?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
Thank you for the response.
I had the same setup and it was working for last 6 months. What can be the reason of showing these issues suddenly?
I have 4 neighbors whose wifi I can see in the available networks.
Thanks,
CAH
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
Neighbors getting new wifi and causing more noise in the area. Possible working after you got a new system in however again began to fail due to placement in the basement. May work over a small period of time then begin to fail.
Try changing channels, Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
v16 is working for me.
Lets hope your other post will be more helpful:
@TimmyTechTV wrote:
I'm having the same issues after the upgrade, also on 6/5. This .16 firmware is hot trash.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
I am having the same issue. just upgraded a few days ago.
Today the connection started dropping every 60 seconds. I have tried many things already, nothing works. I have gone back to two different firmwares , I have change the wan _lease, I have changed the wires, the power adapter, hard reset a couple of times. Nothing works, Keeps disconnecting about every minute or so.
Very frustrating.
Any other suggestions?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
Has a factory reset and setup from scratch been performed since last FW update?
@denniss82 wrote:I am having the same issue. just upgraded a few days ago.
Today the connection started dropping every 60 seconds. I have tried many things already, nothing works. I have gone back to two different firmwares , I have change the wan _lease, I have changed the wires, the power adapter, hard reset a couple of times. Nothing works, Keeps disconnecting about every minute or so.
Very frustrating.
Any other suggestions?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
I would factory reset the RBR and setup from scratch. Power OFF the CM modem for 1 minute then back on. Walk thru the setup wizard.
Any Wifi Neighbors near by? If so, how many?
@denniss82 wrote:NETGEAR Cable Modem CM600, router mode
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
I would make contact with NG support then.
@denniss82 wrote:
done and done. stays the same
took me 5 reconnects to complete the set up, I skipped the satellite set up.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
Were you able to fix your problem? I did everything and nothing changed. It is hurting my WFH now. I moved my units and one of the Satellite still shows backhaul status poor. It is the same stellite which was showing poor earlier.
I am started getting frustrated now...
I will call NG support and update if I get something different from them.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
I ended up purchasing a different system, it was on clearance at Walmart for $74. Couldn’t wait anymore for Netgear to get they s..t together and fix what they messed up with the latest firmware update.
I sent a private message to a couple of people from Netgear on the forums, no one replied.
I set up the Linksys Velop system yesterday and it is running perfectly. Setup took about 15 minutes total for the three units.
https://brickseek.com/walmart-inventory-checker?sku=533132652
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi network drops frequently and Satellite showing poor backhaul status
Thanks @denniss82!
It is not a bad option if NG doesn't fix the issue. I am trying many other things also but they are not working as of now.
Thanks!
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more