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Forum Discussion
dar2008
Jan 13, 2019Tutor
Orbi not working with Heatmiser heating thermostats
Have just installed my new Orbi RBK53 system (router with two wired sattelites). The router is connected to my VirginMedia modem (operating in modem only mode).
All my wired and wireless device...
- Jan 16, 2019
I now have my Heatmiser thermostats working successfully with the Orbi. Here is what I did to achieve this:-
It was apparent that the themostats would not communicate directly with the Orbi so I purchased a cheap 2.4ghz Access Point (TP-Link WA801ND).
The AP is connected via ethernet to the Orbi router. I've set the AP to broadcast with a different SSID to the Orbi, with only my Heatmiser devices connecting to it.
All is working perfectly, and all for less than £25.
FURRYe38
Jan 13, 2019Guru
Possible compatibility between these devices and Orbi if other devices work accept for these particular ones...
Can you get them connected on a older generation router using the same SSID and PW as the Orbi. See if they will connect there. Then turn off this router and turn on the Orbi and see if the devices will connect.
I would check with Mfr of these devices to see what security modes are supported by the devcies, WPA and TPIK or both WPA and WPA2 and TPIK and AES? WPA2 and AES is most common now days and preferred now days.
Mode B devices mostly support WPA and TPIK only.
Try this with the Orbi, disable wifi security temporarily. Do they connect then? If not, then this is probably a compatibility issue with this devices.
- dar2008Jan 14, 2019Tutor
Thanks for the response FURRYe38...
"Can you get them connected on a older generation router using the same SSID and PW as the Orbi." - The SSID and password are the same as I had on my previous setup, with my Virgin Media Modem operating in Modem/Router mode. The thermostats worked fine.
"I would check with Mfr of these devices to see what security modes are supported by the devcies" - the only security modes supported are WPA, WPA2 and WEP.
"Try this with the Orbi, disable wifi security temporarily. Do they connect then?" - already tried this as one of my tests, but they did not connect.
"If not, then this is probably a compatibility issue with this devices." - I really hope this is not the case as in every other respect the Orbi is doing a great job. If I can't get my thermostats to work, I will be forced to return the Orbi:(
- FURRYe38Jan 14, 2019Guru
dar2008 wrote:
Thanks for the response FURRYe38...
"Can you get them connected on a older generation router using the same SSID and PW as the Orbi." - The SSID and password are the same as I had on my previous setup, with my Virgin Media Modem operating in Modem/Router mode. The thermostats worked fine.
"I would check with Mfr of these devices to see what security modes are supported by the devcies" - the only security modes supported are WPA, WPA2 and WEP.
"Try this with the Orbi, disable wifi security temporarily. Do they connect then?" - already tried this as one of my tests, but they did not connect.
If they didn't connect with SSID in the OPEN, then this is a compatbility issue with these devices and Orbi unfortunately.
"If not, then this is probably a compatibility issue with this devices." - I really hope this is not the case as in every other respect the Orbi is doing a great job. If I can't get my thermostats to work, I will be forced to return the Orbi:(
- dar2008Jan 16, 2019Tutor
I now have my Heatmiser thermostats working successfully with the Orbi. Here is what I did to achieve this:-
It was apparent that the themostats would not communicate directly with the Orbi so I purchased a cheap 2.4ghz Access Point (TP-Link WA801ND).
The AP is connected via ethernet to the Orbi router. I've set the AP to broadcast with a different SSID to the Orbi, with only my Heatmiser devices connecting to it.
All is working perfectly, and all for less than £25.