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edboy's avatar
edboy
Aspirant
Jul 04, 2018

Orbi rbk50 login issue

I have a new Orbi which is working fine. However I want to change a route setting and the router password and name I set does not seem to be working. I am tryingto log in from Orbilogin.com. Is that right? My past routers had an IP address to go to.

Since I can't log in, I tried to reset my password, but it asks me security quesitons that i have never given answers to. Am I just in the wrong place all together?

 

I also have a netgear username and password, but that is not the same as my router passwrod, right? I set up two different things.

 

Thank you for the help.

Troubleshooting

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jul 05, 2018

    you may need to access the site by going to 192.168.1.1 then if you never changed the router login password it should be admin/password

     

    DarrenM

    • edboy's avatar
      edboy
      Aspirant
      Jul 05, 2018
      Thank you for the quick response. I have tried logging in using the IP address but it doesn’t connect.
      • FURRYe38's avatar
        FURRYe38
        Guru
        Jul 05, 2018

        What is the IP address your getting from the Orbi router when connected to it with a PC? 

        What the Mfr and mode# of the ISP modem that the Orbi is connected too? Built in router here by chance?