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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
If you could send me a private message with your name,email and phone number our support team can work with you on the drop connections you are having with the latest firmware.
DarrenM
I am having the same connection dropping problem despite running the latest fw.
Removed your Info but I have it - DarrenM
Support provided instructed me to go to the Admin Page -> Advanced -> Advanced Setup -> Wireless Settings page and remove the check mark from the "Enable 20/40 MHz Coexistence" option.
They also wanted me to uncheck the following options, but they had already been unchecked.
- Enable Implicit BEAMFORMING
- Enable MU-MIMO
Attached is a before/after screen shot of that particular setting.
I'm testing that configuration now.
Several of my wireless clients were annoyingly dropping connections (Lenovo Android Yoga Book, Galaxy s7, Dell laptop E6230) and unticking the 20/40Mhz coexistence box appears to have sorted it out - 12 hours and no disconnects so far. Took a while to work through the many suggestions on the forums.... that was a bit of a journey!