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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
Support provided instructed me to go to the Admin Page -> Advanced -> Advanced Setup -> Wireless Settings page and remove the check mark from the "Enable 20/40 MHz Coexistence" option.
They also wanted me to uncheck the following options, but they had already been unchecked.
- Enable Implicit BEAMFORMING
- Enable MU-MIMO
Attached is a before/after screen shot of that particular setting.
I'm testing that configuration now.
Darren,
I sent the requested contact information to you on Friday via private message. Did you receive it?
Thanks.
Mark
Hello Seamark
Yes I did If you sent it late on friday then I sent it to support yesterday they should be contacting you soon.
DarrenM
- Hi,
I have the exact same issue. Bought the Orbi last week. It was running 3 days before the satellite and hub stopped talking. Now they won't resync.
I'm just going to bundle this stuff back into its box and return it. Life is too short when there's other products out there.- Netgear initiated an RMA for my RBW30 router. However, they wanted me to pay for shipping so I’m sending it back to them via Amazon at no cost to me. Amazon will send a replacement.
