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Forum Discussion
bluefish10
Aug 02, 2017Guide
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
RogerSC
Feb 17, 2018Virtuoso
Jvreemanwrote:I am still seeing a small number of drop outs in the 2.4GHz band (about 1 or 2 an hour) - but certainly nothing like I was seeing before. Happens to router as well as the satellites - just every once in a while they decide to upchuck for a second or so. In the attached pic the red dropout is a satellite and the pink dropouts are the router.
Still convinced that the drop outs are are happening due to a communication failure between the router and the satellite.
Keeping an eye on this - if I cannot get this resolved, I will have to take the system back (I still have 10 days) - but I really would like it to work. Netgear has been responsive - and they are trying to find a solution with/for me.
Have you tried putting the router and satellites closer together? It may be that because one or more of your satellites is a little too far from the router (or another satellite if you have daisy-chaining enabled), that variations in wireless signal strength are causing problems.
Just a thought, you may already have tried changing the satellite placement.
Jvreeman
Feb 17, 2018Star
Roger,
Yes, I am playing with placement and trying to keep some sort of line of sight between satellites and the router. Just moved one of the satellites again to see if this reduces the drop outs. But unfortunately, it hasn't really improved.
JV
- TheplumberFeb 17, 2018Star
I had the 6000 model and my house is approx. 2750 sq. ft. It can’t be it works for a day then not. Position has nothing to do with why it doesn’t work. I wasn’t getting performance at the satellite nor the router. It’s called JUNK. I can’t believe it has gotten great reviews from what I considered reliable reviewers. Take it back and walk away.
- TheplumberFeb 17, 2018Star
It won’t.
- RogerSCFeb 17, 2018Virtuoso
Theplumberwrote:I had the 6000 model and my house is approx. 2750 sq. ft. It can’t be it works for a day then not. Position has nothing to do with why it doesn’t work. I wasn’t getting performance at the satellite nor the router. It’s called JUNK. I can’t believe it has gotten great reviews from what I considered reliable reviewers. Take it back and walk away.
When I had the problem with my satellite and router losing sync because they were too far apart, it would only happen every 2 or 3 days. After I moved the satellite about 10' closer to the router (from my living room to the dining room *smile*), it was solid. So yes it can work for a day and then lose it. If your placement is marginal, then when the wireless strength dips below a certain level (wireless is variable strength), that's it.
I'm not saying that's the problem, just something to look at.