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Forum Discussion
bluefish10
Aug 02, 2017Guide
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
Jvreeman
Feb 17, 2018Star
I am still seeing a small number of drop outs in the 2.4GHz band (about 1 or 2 an hour) - but certainly nothing like I was seeing before. Happens to router as well as the satellites - just every once in a while they decide to upchuck for a second or so. In the attached pic the red dropout is a satellite and the pink dropouts are the router.
Still convinced that the drop outs are are happening due to a communication failure between the router and the satellite.
Keeping an eye on this - if I cannot get this resolved, I will have to take the system back (I still have 10 days) - but I really would like it to work. Netgear has been responsive - and they are trying to find a solution with/for me.
Quickscan
Feb 17, 2018Guide
Also, I'm not clear if I should also update the router with 2.0.1.4, or just the sateliites? At the momemnt I have the satellites on 2.0.1.4 and the router on V2.1.2.18? Seems to be working ok.
- RogerSCFeb 17, 2018Virtuoso
Quickscanwrote:Also, I'm not clear if I should also update the router with 2.0.1.4, or just the sateliites? At the momemnt I have the satellites on 2.0.1.4 and the router on V2.1.2.18? Seems to be working ok.
You should definitely have the router and all the satellites on the same firmware version. Netgear strongly recommends this.