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Forum Discussion
bluefish10
Aug 02, 2017Guide
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
RogerSC
Feb 17, 2018Virtuoso
Jvreemanwrote:I am still seeing a small number of drop outs in the 2.4GHz band (about 1 or 2 an hour) - but certainly nothing like I was seeing before. Happens to router as well as the satellites - just every once in a while they decide to upchuck for a second or so. In the attached pic the red dropout is a satellite and the pink dropouts are the router.
Still convinced that the drop outs are are happening due to a communication failure between the router and the satellite.
Keeping an eye on this - if I cannot get this resolved, I will have to take the system back (I still have 10 days) - but I really would like it to work. Netgear has been responsive - and they are trying to find a solution with/for me.
Have you tried putting the router and satellites closer together? It may be that because one or more of your satellites is a little too far from the router (or another satellite if you have daisy-chaining enabled), that variations in wireless signal strength are causing problems.
Just a thought, you may already have tried changing the satellite placement.
Surfer44
Feb 18, 2018Star
This is "supposed" to be rated for a 5000 sq. ft. home. Not many people have larger than that. Sattelite placement shouldn't be a problem.
- JvreemanFeb 18, 2018Star
So I returned the Orbi and went EERO PRO.
The store I returned it to said that I am not alone. So there you have it.
JV
- RogerSCFeb 18, 2018Virtuoso
Surfer44wrote:This is "supposed" to be rated for a 5000 sq. ft. home. Not many people have larger than that. Sattelite placement shouldn't be a problem.
How does that follow? The router and satellites have to be placed so that they can connect to each other no matter how big your home is. For example, if your house has thick concrete walls with rebar in them, as some do, an Orbi (or anything else that relies on wireless) will not help you. There are a lot of details that can affect that 5,000 sq.ft. Your results may vary...5,000 sq.ft. is a maximum, that doesn't mean any old 5,000 sq.ft. house or any arbitraty placement of satellites.
Sorry.