Orbi satellite dropping connection

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Jvreeman wrote:

I am keeping that in mind as a possibility.  Have to say, though, that it would be a bit hard to trust Netgear with this type of solution again (especially for more money) and I would probably lean towards another brand that has been recommended on the forum.  

 

But rooting for Netgear to get this resolved for everyone.  Especially with now 6 router drops in the same hour (4 in the 2.4GHz and 2 in the 5GHz)

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Jvreeman Please understand that your plot does not indicate a problem with your Orbi.  The plot also does not indicate that the Orbi dropped the WiFi signal.  The only thing the plot shows is that your WiFi scanning device missed six packets. This is completely normal, given how the scanning tools must work.  Your scanning device can only listen on one channel and one band at a time. So, your device must change to a given band and channel, send a probe request, wait for a response, change channels, and repeat.  Because the router and device are not sync'd in the process, the scanning device will occasionally change channels before the respone is received. You need a scanning app and a WiFi card that can be locked to a particular channel to avoid these dropped packets.

I understand you bought an Orbi Pro.  I wouldn't be surprised if you see the same scanner results with the pro.  If you do, keep in mind that it does not indicate an actual problem.