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Forum Discussion
WarIsPeace
Nov 03, 2019Star
Orbi satellite losing connection with router
I have had my Orbi mesh system for close to a year. For the past month or so, I have been experiencing random satellite drop connections. There is no indication from the affected satellite of its a...
- Retired_MemberNov 06, 2019
V2.5.0.38 is your problem.
If you can, try to revert the firmware to an older version.
Retired_Member
Nov 06, 2019firmware?
WarIsPeace
Nov 06, 2019Star
Latest firmware on router and satellites: v2.5.0.38
- Retired_MemberNov 06, 2019
V2.5.0.38 is your problem.
If you can, try to revert the firmware to an older version.
- WarIsPeaceNov 06, 2019Star
So the Indian tech was right, it is a firmware issue. But my parents' Orbi had older firmware and it was having the same issue as mine. Sadly, I updated them to the newest. Any suggestion as to which version of firmware to revert back to? And where to download?
- Retired_MemberNov 06, 2019
Go to the downloads page and enter in your Orbi. Someone here posted the instructions IF an older one is nov available. You might have to do a search
- WarIsPeaceNov 11, 2019Star
Retired_Member wrote:V2.5.0.38 is your problem.
If you can, try to revert the firmware to an older version.
Yeah, using older firmware for a few days. Still getting the random satellite drops/disconnect. When my devices connected to satellite started showing connection issues, I logged into orbilogin.net and can see the satellite disconnected and or other switching to 2.4ghz. v2.3.5.30 was what my parents' Orbi v2 came with. And they had the same issue. So this version of firmware is flawed, it appears.
I should be getting the new Google Nest Wifi today.
- WarIsPeaceNov 11, 2019Star
Oh, get this. I tried to downgrade both satellites and router further to 2.3.1.60. Tried on Satellites first. At first, it worked. Then it auto rebooted a 2nd time and one reverted back to 2.3.5.30 and another to the newest 2.5.0.38. WTF?!!! So I proceeded to downgrade the router. Same issue as the satellites: it reverted back to 2.3.5.30 after 2nd boot.
Yeah, I think I am done with Netgear Orbi.