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Orbi stopped working after the "update"
I have had this product for 30 days and they killed it overnight with their "update".
No responce to a "support ticket" in 4 hours.
They can **bleep** themselves.
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Try a full factory reset and setup from scratch. Walk thru the set wizard.
doesorbiwork wrote:
I have had this product for 30 days and they killed it overnight with their "update".
No responce to a "support ticket" in 4 hours.
They can **bleep** themselves.
9 Replies
If you tell people here what the problem and is and what Orbi hardware you have, maybe someone can help you out.
It could be quicker than going through official channels. The users whop chip in here are all round the world. No "dead spots" when they go home to sleep.
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Try a full factory reset and setup from scratch. Walk thru the set wizard.
doesorbiwork wrote:
I have had this product for 30 days and they killed it overnight with their "update".
No responce to a "support ticket" in 4 hours.
They can **bleep** themselves.
Responded in detail in two other threads.
Support just told me to reset - which I already did multiple times.
As near as I can tell I need to log into the Netgear site with the orbi to see my firmware - Orbi doesn't do that. I'm currently connecting through an old Netgear router.
Ok.
