NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
billycrystal
Jan 12, 2019Initiate
Orbi w/Ring Stick Up Camera (battery)
Orbi RBR50 & RBS50 V2.2.1.210
Security WPA2-PSK [AES]
Ring iOS App v5.9.2
AT&T w/WiFi Assist turn off
I have a Ring Pro doorbell on the network with easy install and no operational issues...
- Apr 22, 2019
I had problems connecting my Ring Spotlight cam. Apparently the Ring only supports Channels 1 through 11; whereas the Orbi supports Channels 1 through 13.
I changed the Orbi 2.4 from 'Auto' channel to a hard coded channel and voila the Ring could connect.
FURRYe38
Jan 15, 2019Guru
Thanks for letting us know. Hope you find a better solution.
I use D-Link DCS series cameras.
billycrystal wrote:
I found a video which helped me telnet into the Orbi and carve out the 2.4 vs. 5GHz, then connected my iPhone and the cameras to the 2.4GHz network. Even with that, no luck. Decided the effort wasn't worth it and returned all the cameras. The integrity and performacne of my network is a higher priority. I'll find another camera solution.
DougB628
Apr 22, 2019Apprentice
You're using D-Link DCS cameras? Which model(s)? I have 7 DCS-2630L's, and after going back to just one SSID for both 2.4 and 5GHz networks, I'm back to spurious connecton drops with my cameras. I went to split SSID's trying to resolve that problem, but now that I've swtiched back, my camera problems are back.
- psmedleyApr 22, 2019Tutor
I had problems connecting my Ring Spotlight cam. Apparently the Ring only supports Channels 1 through 11; whereas the Orbi supports Channels 1 through 13.
I changed the Orbi 2.4 from 'Auto' channel to a hard coded channel and voila the Ring could connect.
- FURRYe38Apr 22, 2019Guru
Glad you got it working. Enjoy.:smileywink:
psmedley wrote:
I had problems connecting my Ring Spotlight cam. Apparently the Ring only supports Channels 1 through 11; whereas the Orbi supports Channels 1 through 13.
I changed the Orbi 2.4 from 'Auto' channel to a hard coded channel and voila the Ring could connect.