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Forum Discussion

billycrystal's avatar
billycrystal
Initiate
Jan 12, 2019
Solved

Orbi w/Ring Stick Up Camera (battery)

Orbi RBR50 & RBS50 V2.2.1.210 Security WPA2-PSK [AES] Ring iOS App v5.9.2 AT&T w/WiFi Assist turn off   I have a Ring Pro doorbell on the network with easy install and no operational issues...
Troubleshooting
  • psmedley's avatar
    psmedley
    Apr 22, 2019

    I had problems connecting my Ring Spotlight cam. Apparently the Ring only supports Channels 1 through 11; whereas the Orbi supports Channels 1 through 13.

     

    I changed the Orbi 2.4 from 'Auto' channel to a hard coded channel and voila the Ring could connect.

psmedley's avatar
psmedley
Tutor
Apr 22, 2019

I had problems connecting my Ring Spotlight cam. Apparently the Ring only supports Channels 1 through 11; whereas the Orbi supports Channels 1 through 13.

 

I changed the Orbi 2.4 from 'Auto' channel to a hard coded channel and voila the Ring could connect.

FURRYe38's avatar
FURRYe38
Guru
Apr 22, 2019

Glad you got it working. Enjoy.:smileywink:

psmedley wrote:

I had problems connecting my Ring Spotlight cam. Apparently the Ring only supports Channels 1 through 11; whereas the Orbi supports Channels 1 through 13.

 

I changed the Orbi 2.4 from 'Auto' channel to a hard coded channel and voila the Ring could connect.