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Forum Discussion
AmitR
Sep 13, 2017NETGEAR Employee Retired
OrbiOS 2.0 availability
Announcing the availability for OrbiOS 2.0.
This release includes 2 community requested features that we're happy to deliver:
1) Daisy Chain - which allows Orbi Satellites to talk to each other...
rajis
Sep 13, 2017Guide
Thank you for the post. I have been experiencing issues where Genie gives an error message.
"There was an error signing in, pleae make sure you're connected to the Internet and try again."
This error has been occuring since the 1.11.0.20 firmware and continued with the 1.12.0.18.
When I updated to the 2.0.0.72 earlier tonight, initially parental controls seemed to work, but then the error message came back. I can log into netgear.opendns.com using the same credentials I try to log in with through Genie, so this doesn't seem like an authentication issue
- AmitRSep 13, 2017NETGEAR Employee Retired
This isn't really the right forum to be opening bugs, but can you PM me your contact info and I'll have someone look into it.
- Retired_MemberSep 13, 2017
Rajis,
If you Google the error you'll see Netgear have been suffering that problem on their devices for years. If you do a factory reset it works for a few days then the problem reappears. I have the same issue but got nowhere with Netgear support so just gave up. You can setup your own OpenDNS account and change the Orbi DNS servers to work with it. You don't get the 'per device' funtionality though.