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Forum Discussion
AmitR
Jan 04, 2018NETGEAR Employee Retired
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
- Jan 17, 2018
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
fitsnugly
Jan 04, 2018Star
Installed the beta and will report. I was having issues with random reboots (vaired from 12 hours to 3-4 days, but would eventually reboot for no reason). Other than that, everything else was good. Connection to the web, speed tests via LAN or Wi-Fi, Circle, satelite connections, devices on the correct band, all were perfect. No Android devices in the household, mostly Apple products (do have 1 Chromecast & 1 Nest Cam though).
fitsnugly
Jan 04, 2018Star
Well, I'm at work and just got an email that my Nest Camera is down. Tried to log in remotely and can't. Took like 20 minutes until I could get back in my network remotely, so the reboots are still there.
- aazJan 04, 2018Virtuoso
fitsnugly wrote:... so the reboots are still there.
When you get back can you take a look at the debug page and tell us what your utilization is? Mine seems to be higher than with 2.1.1.16 by a few percent (now around 23%), but everything is still stable. Also how many active sessions show there out of total?
And take a look at statistics please to report how long LAN ports vs Wifi have been up? My LAN ports have been up since the router update, and then wifi went down mysteriously 4 minutes after that but has been up since.
Since this is beta I would ask that users that are willing to try it should expect to do some tinkering to at least verify that it's working as it used to.
- bcampbell83Jan 04, 2018Star
*Sigh*. Thanks for the update fitsnugly