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Forum Discussion
AmitR
Jan 04, 2018NETGEAR Employee Retired
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
- Jan 17, 2018
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
mkenny28
Jan 04, 2018Apprentice
AmitR wrote:The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these issues are related to the OrbiOS 2.1.1 firmware. We are actively working to address these issues, and expect to fix them with a firmware upgrade soon. In the meantime, we’re temporarily suspending auto-upgrading users to OrbiOS 2.1.1.
While we work through some of the issues, we’re releasing a new Beta firmware (2.1.2), which contains:
- Support for LED control & scheduling for Orbi Outdoor Satellite (RBS50Y)
- Fixes high CPU utilization on Orbi Router, which could be causing other issues
- Fixes the Attached Devices UI showing all devices connecting to the Orbi Router
The Beta firmware 2.1.2 files can be obtained from here:
RBR50: http://files.netgear-support.com/go/?a=d&i=n2X2ARvI7o
RBS50: http://files.netgear-support.com/go/?a=d&i=yBsnhHaBiw
RBR40: http://files.netgear-support.com/go/?a=d&i=8xFS1yg8fn
RBS40: http://files.netgear-support.com/go/?a=d&i=Hu3hbx814i
RBW30: http://files.netgear-support.com/go/?a=d&i=PRpkMfJynw
Instructions for performing a Manual Upgrade: https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
If you are having issues with 2.1.1, having higher than normal disconnects or if you have purchased an Outdoor Orbi Satellite (RBS50Y) please upgrade to the new Beta firmware through the manual upgrade process. Feel free contact NETGEAR Support if you’re having issues with MR 2.1.1 (even if you’re outside of the 90 day window).
We apologize for these issues.
Orbi Product Team
RBW30 link is broken
lowepg
Jan 04, 2018Apprentice
mkenny28 wrote:
AmitR wrote:The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these issues are related to the OrbiOS 2.1.1 firmware. We are actively working to address these issues, and expect to fix them with a firmware upgrade soon. In the meantime, we’re temporarily suspending auto-upgrading users to OrbiOS 2.1.1.
While we work through some of the issues, we’re releasing a new Beta firmware (2.1.2), which contains:
- Support for LED control & scheduling for Orbi Outdoor Satellite (RBS50Y)
- Fixes high CPU utilization on Orbi Router, which could be causing other issues
- Fixes the Attached Devices UI showing all devices connecting to the Orbi Router
The Beta firmware 2.1.2 files can be obtained from here:
RBR50: http://files.netgear-support.com/go/?a=d&i=n2X2ARvI7o
RBS50: http://files.netgear-support.com/go/?a=d&i=yBsnhHaBiw
RBR40: http://files.netgear-support.com/go/?a=d&i=8xFS1yg8fn
RBS40: http://files.netgear-support.com/go/?a=d&i=Hu3hbx814i
RBW30: http://files.netgear-support.com/go/?a=d&i=PRpkMfJynw
Instructions for performing a Manual Upgrade: https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
If you are having issues with 2.1.1, having higher than normal disconnects or if you have purchased an Outdoor Orbi Satellite (RBS50Y) please upgrade to the new Beta firmware through the manual upgrade process. Feel free contact NETGEAR Support if you’re having issues with MR 2.1.1 (even if you’re outside of the 90 day window).
We apologize for these issues.
Orbi Product Team
RBW30 link is broken
Maybe they are hosting that link using an orbi? ;-)
- larryindublinJan 04, 2018Luminary
RBW30:
http:/files.netgear-support.com/go/?a=d&i=PRpkMfJynw
- bsorrentJan 04, 2018Guide
I have a similiar question to others. What order should I use to update the satellites and then do I update the satelites first and then the router? I have received conflicting advice from phone support. Please advise. Satellites before router? Order of update of satellites (closest or furthest from router)?
- Sevo123Jan 10, 2018ApprenticeMajor issues discovered in all firmwares of Netgear orbi! I was on the phone with Netgear support for 4 hours. After doing all testing we found out there’s a major issue where the satellites will not connect to other satellites when daisy chain is on. As long as the satellite sees the router it would automatically connect the router instead of the closer satellite. Netgear support (highest level) is going to reply back to me in the next 24 hours for a fix or they will get some more info from my Orbi system. I will keep you all posted once I get any response