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Forum Discussion
AmitR
Jan 04, 2018NETGEAR Employee Retired
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
- Jan 17, 2018
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
larryindublin
Jan 06, 2018Luminary
lbdyck wrote:I just manually upgraded and the router upgraded fine. After I only see 1 of 2 satellites with the one not connected showing a status of "Config Sync". After doing a power cycle and sync it now shows good BUT the connection was blank and then it disappeared.
When I attempted to apply the update to the on Satellite I got an authentication prompt which would not accept the userid or password that I use so I'm at a loss for that?
Did you try using the initial password that was provided on the unit - maybe it factory reset itself trying to commit “routercide”.
lbdyck
Jan 06, 2018Star
I found I was mistyping the password but then it rejected the update file :(
- nXXoJan 06, 2018Apprentice
I don't understand not all this is problem with the orbi, since the beta update mine is working really well. Turn on for 2 days without interruption, nothing to say again, with 28 devices connected
- lbdyckJan 06, 2018Star
To correct my prior posting - I was able to update the satellite once I downloaded the satellite update file - didn't realize there were different files for base and sats
- MabashiJan 06, 2018Tutor
Does the new beta version of the firmware solve the issue where android devices were causing the router to reboot?