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OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
I decided to give the beta firmware a spin. I had constant reboots since 2.1.1.16 and I had to roll-back to 2.0.0.74. My router was very stable on .74 but I figure I'd try 2.1.2.10.
My router would reboot almost everytime I unlocked my Moto Z Play running Android 7.x. I know this firmware does not specifically target this issue but I was curious to see what would happen if I used a smaller wifi password. I went from 16 characters to 8 characters. Surprisingly, I haven't had a reboot since I installed the beta firmware about 7 hours ago.
Of course, now that I posted this, my luck will change and I'll probably get a reboot. :(
I have finally convinced myself that the size of the WiFi password is not related to the reboot issue. I changed mine from 16 to 8 characters when I switched to the beta firmware. I had a good first run with the first reboot happening about 12 hours after I upgraded. I had multiple reboots since then with the last one occurring about 90 minutes ago.
I'm going back to .74 for now.