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Forum Discussion
AmitR
Jan 04, 2018NETGEAR Employee Retired
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
- Jan 17, 2018
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
Paul1701
Jan 07, 2018Aspirant
I may be in wrong topic so I apologize up front. New to Netgear world. Please tell me where to look. The netgear community forums could be better organized/ tagged in trying to zone in on root cause of issues - firmware, connected devices, IoT, etc. Not crazy about the search engine here either. Lastly the similar yet different naming of Orbi routers and satellites and permutations thereof make it clumsy to search
I installed my Orbi a few days ago. The firmware on the RBR40 router is 1.12.0.30.
My point is I am still on level/version 1 firmware AND I need to reboot my router everyday. So I do not see this as a firmware version 2 issue.
I have an Arris Surf cable modem SBG6580. Are there any known compatibility issues with Arris?
I also have my Galaxy S6 phone on Android OS 7 - I did not upgrade to Oreo.
Thanks in advance for any guidance/suggestions.
- Paul1701Jan 08, 2018Aspirant
Like Icarus I feel I went too close to the sun or maybe too close to the "bleeding" edge of tech advances. ORBI mesh network great idea but I don't want to be part of their gratis testing community. I only need an extender. Returning my ORBI. Already purchased a less expensive alternative Netgear dual channel extender and it doesn't drop wifi. I believe Netgear makes good products.
Wake up ORBI product group - before its too late.