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Forum Discussion
AmitR
Jan 04, 2018NETGEAR Employee Retired
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
- Jan 17, 2018
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
1Insight
Jan 15, 2018Aspirant
I have two Satllite Orbi devises connected to this router. I had no issues for several months purchased in early March 2017 up until October 2017 everything worked great. Now I have Internet disconnects almost every hour through out the day 24/7. Started out as once or twice per day and has continued to get worse. I opened a trouble ticket over a month ago have gone to support directly three times. We have made several changes to setup and done Firmware updates.Current Firmware version is 2.1.1.16. I read there is a Beta software out that is Supposed to fix this issue Can anyone confirm?
I know how to do Firmware updates manually please send me the Firmware update link for this Beta version if it is correcting the issues. Extrmely frustrating issues. Very expensive devises to have issues like this is frustrating. Everything else about the product is fantastic and I loved it for several months. I even purchased for one of our sons at his home so far he is fine. But I am affrad that will change after a few more months. Please advise.