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Forum Discussion
AmitR
Jan 04, 2018NETGEAR Employee Retired
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
- Jan 17, 2018
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
Stars_fan
Jan 17, 2018Aspirant
Is the expected behavior for a wired backhaul to disable the satellite radio? If I unplug the cable 5G connects and enables the satelites radio again.
I'm not having any of the reboot issues. The only android in my house is my A1E Sony TV but that's wired.
Also having a $ in your SSID password is not fixed in the beta.
AmitR
Jan 17, 2018NETGEAR Employee Retired
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
- larryindublinJan 17, 2018Luminary
AmitR wrote:Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
AmitR Very much appreciate the update. I do want to try and understand one thing...
The Release notes for 2.1.2.16 lists:
Bug Fixes:
- Fixes the issue where connected devices do not display on the Attached Devices page.
- Fixes the issue where connected devices on the Attached Devices page do not displays the correct Orbi that they’re connected to.
- Fixes the issue where the CPU usage is high when the Orbi in AP mode.
The release notes for 2.1.2.18 lists:
Bug Fixes:
- Fixes an issue which causes high CPU on Orbi routers.
- Fixes the issue where the attached devices do not display correctly on the Attached Devices page.
- Fixes a WiFi issue if the WiFi password contains special characters,
- Fixes the issue where the satellite sometimes are shown as disconnected on Attached Devices Page.
Have the other "fixes" been updated as well? I don't have any special characters in my password. Should I expect ANY difference on this Firmware if I already updated to beta 2.1.2.10?
Thanks.
- tvc15Jan 17, 2018Aspirant
Is there a way to eliminate 2.4ghz on my router but keep it active on the satellites? My Samsung S7 Edge continually connects to 2.4ghz when I have a perfect 5ghz signal. Unfortunately, Samsung took away the ability to configure which one the phone connects to!
- DarrenMJan 17, 2018Sr. NETGEAR Moderator
We have released 2.1.2.18 offically please update to this firmware either via auto update or manual update on the support page. Please start a new thread if you have any issues related to the latest firmware.
http://www.netgear.com/support/product/orbi.aspx
DarrenM
- nXXoJan 17, 2018Apprentice
https://www.cnet.com/how-to/how-to-keep-google-home-chromecast-from-killing-your-wi-fi/
Very interesting how many of you have google products ???
- Dd852Jan 17, 2018LuminaryAmitR - I do appreciate your keeping calm and working through the issues. I’d suggest more frequent updates in a more visible fashion - a pinned new topic is better in my view than message 348 in a thread! FYI the beta has been rock solid for me, but I’m an all Apple shop with no google/android at all. Thanks
- AF1EJan 17, 2018Guide
I have been up for over 6 days on 2.1.1 which is a huge improvement over all firmware .74 and beyond with which I was rebooting multiple times a day. I have android phones, a chromebook, chromecasts, apple devices, and pc's on the network. My Silicondust HDHomeRun has remained connected which had been a problem. I have two satellites and all is pretty good.
- mastervisa30Jan 17, 2018Luminary
New firmware upgrade is available V2.1.2.18,when i checked for updates
- MLJan 17, 2018Star
Where can I get the latest 2.1.2 beta firmware?
- Bing-StrollerJan 17, 2018LuminaryQuote from message 348:
Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2) - RobbieCrashJan 17, 2018Guide
Check the first few pages.
- webminsterJan 17, 2018Luminary
I didn't see anything about that, I saw Amit's post that suggested autoupdate starting for 2.1.2.18:
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2).