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AmitR's avatar
AmitR
NETGEAR Employee Retired
Jan 04, 2018
Solved

OrbiOS 2.1.1

The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects.  We believe these issues are related to the OrbiOS 2.1.1 firmware. We are actively working to address these issues, and expect to fix them with a firmware upgrade soon.  In the meantime, we’re temporarily suspending auto-upgrading users to OrbiOS 2.1.1. 

 

While we work through some of the issues, we’re releasing a new Beta firmware (2.1.2), which contains:

  • Support for LED control & scheduling for Orbi Outdoor Satellite (RBS50Y)
  • Fixes high CPU utilization on Orbi Router, which could be causing other issues
  • Fixes the Attached Devices UI showing all devices connecting to the Orbi Router

 

The Beta firmware 2.1.2 files can be obtained from here:

RBR50: http://files.netgear-support.com/go/?a=d&i=n2X2ARvI7o

RBS50: http://files.netgear-support.com/go/?a=d&i=yBsnhHaBiw

 

RBR40: http://files.netgear-support.com/go/?a=d&i=8xFS1yg8fn

RBS40: http://files.netgear-support.com/go/?a=d&i=Hu3hbx814i 

RBW30: http://files.netgear-support.com/go/?a=d&i=PRpkMfJynw

RBS20:  http://files.netgear-support.com/go/?a=d&i=OGhLlDB9mQ

 

Instructions for performing a Manual Upgrade:  https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite

 

If you are having issues with 2.1.1, having higher than normal disconnects or if you have purchased an Outdoor Orbi Satellite (RBS50Y) please upgrade to the new Beta firmware through the manual upgrade process.  Feel free contact NETGEAR Support if you’re having issues with MR 2.1.1 (even if you’re outside of the 90 day window).

 

We apologize for these issues.

 

Orbi Product Team

  • AmitR's avatar
    AmitR
    Jan 17, 2018

    Let me give you a quick update on where NETGEAR is with the OrbiOS.  

     

    Just before Christmas break, we paused the distribution of OrbiOS 2.1.  Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2).  In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi.  Check Release Notes for complete list.  

    We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).  

     

    My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.  

     

    To answer your question, Stars_fan.  When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.  

     

    Orbi Product Management

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