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Forum Discussion
AmitR
Apr 24, 2018NETGEAR Employee Retired
OrbiOS 2.1.4 availability
A quick update. We're about to release an updated version of OrbiOS 2.1.4 in the next few days through our auto-update mechanism for all Orbi models. When it goes live, you should see a prompt in t...
Matjuhnl
May 01, 2018Tutor
Dear all,
After updating to the newest firmware I faced some issues as well.
Of course I had to do a factory reset and unplug all satellites because everything seemed to be dead. After a factory reset I plugged my first satellite back in (wired) and turned it on. So far so good.. After plugging in my second satellite (wired) the whole network dropped :(. Of course this made me feel a bit confused. But after turning this second satellite back off it seemed to be okay again.
WTF is going on here? From one day to another my whole network seemed to be dead as hell. I saw some solutions over here which is plugging the ethernet cable in after syncing wirelesly.. This is no option to me since the router and satellite are 15+ meters away from eachother.
Anyone got a solution how to fix this major issue?
budy
May 01, 2018Luminary
Matjuhnl wrote:
Dear all,
After updating to the newest firmware I faced some issues as well.
Of course I had to do a factory reset and unplug all satellites because everything seemed to be dead. After a factory reset I plugged my first satellite back in (wired) and turned it on. So far so good.. After plugging in my second satellite (wired) the whole network dropped :(. Of course this made me feel a bit confused. But after turning this second satellite back off it seemed to be okay again.
WTF is going on here? From one day to another my whole network seemed to be dead as hell. I saw some solutions over here which is plugging the ethernet cable in after syncing wirelesly.. This is no option to me since those satellite are 15+ meters away from eachother.
Anyone got a solution how to fix this major issue?
From what I have learned, it's best to poweroff the satellite(s) remove the LAN cables and power them on again. Wait until the satellites have registered with your router and then olug the cable in one at a time. Give it some minutes to synchronize and you should be good to go.
- MatjuhnlMay 01, 2018Tutor
I can do this. But my satellite will never register to my router wirelessly since those are way to far away from eachother..
- budyMay 01, 2018Luminary
Then, at least try it the other way round. Poweroff both satellites, then poweron the one which has to use the wired connection and monitor your network while you wait for it to register to the router. If that has been sucessful, poweron the other satellite, with the LAN cable unplugged and wait until it also registeres with the router, then plug the LAN cable in.
- MatjuhnlMay 01, 2018Tutor
Thank you so far, I'll keep you updated. Not home ATM to try...