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Forum Discussion
AmitR
Apr 24, 2018NETGEAR Employee Retired
OrbiOS 2.1.4 availability
A quick update. We're about to release an updated version of OrbiOS 2.1.4 in the next few days through our auto-update mechanism for all Orbi models. When it goes live, you should see a prompt in t...
budy
May 01, 2018Luminary
Matjuhnl wrote:
Dear all,
After updating to the newest firmware I faced some issues as well.
Of course I had to do a factory reset and unplug all satellites because everything seemed to be dead. After a factory reset I plugged my first satellite back in (wired) and turned it on. So far so good.. After plugging in my second satellite (wired) the whole network dropped :(. Of course this made me feel a bit confused. But after turning this second satellite back off it seemed to be okay again.
WTF is going on here? From one day to another my whole network seemed to be dead as hell. I saw some solutions over here which is plugging the ethernet cable in after syncing wirelesly.. This is no option to me since those satellite are 15+ meters away from eachother.
Anyone got a solution how to fix this major issue?
From what I have learned, it's best to poweroff the satellite(s) remove the LAN cables and power them on again. Wait until the satellites have registered with your router and then olug the cable in one at a time. Give it some minutes to synchronize and you should be good to go.
Matjuhnl
May 01, 2018Tutor
I can do this. But my satellite will never register to my router wirelessly since those are way to far away from eachother..
- morrisseysbMay 02, 2018Apprentice
I would also like to put my vote in for the ability to turn OFF AUTO UPDATES.
- morrisseysbMay 02, 2018Apprentice
Mine worked ok for a few days then last night nothing would connect and stay connected. I was able to back up my config settings on a wired computer. So i actually re-imported those settings and so far it is working.
- MatjuhnlMay 02, 2018Tutor
First of all I have to say that this is redicilously stupid from Netgear. They should at least keep us informed.. AT LEAST!!!
What I tried yesterday;
Situation: I already have 1 router and 1 satellite running wired without any problems. In order to expand my WiFi range I bought a new satellite. My plan was to install this wired as well. After doing this my whole network crashed last week. I turned this satellite off and everything came back online and started running as before.
After asking some peole's advice I removed the wired connection on the satellite side. Then I powered the satellite back on and waited 10 minutes to make sure it was started up. After that I plugged the wired connection back in. After some minutes (+/- 5) everything was back online and 2 wired satellites showed up in my connected devices.
I think I have to start all over again when the next update arrives. I'm affraid of getting this new update while im on the other side of the world (which I am frequently for work). In this case my whole home automation (40+ devices) will not work. Since my girlfriend isn't that technical I do have a huge challenge telling her what to do.
Please Netgear, be smart.. Make sure stability is always no.1 priority.. Of course we like gadgets and nice to have stuff but that's only priority no.5.
- MatjuhnlMay 01, 2018Tutor
Thank you so far, I'll keep you updated. Not home ATM to try...
- budyMay 01, 2018Luminary
Then, at least try it the other way round. Poweroff both satellites, then poweron the one which has to use the wired connection and monitor your network while you wait for it to register to the router. If that has been sucessful, poweron the other satellite, with the LAN cable unplugged and wait until it also registeres with the router, then plug the LAN cable in.