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Forum Discussion
OrbiOS 2.1.4 availability
A quick update. We're about to release an updated version of OrbiOS 2.1.4 in the next few days through our auto-update mechanism for all Orbi models. When it goes live, you should see a prompt in t...
AmitR
That last 2 updates you pushed, knockled out my router. (the last and this one)
both times I am traveling a week for work. This knocks out our alarm system and home automation.
This is not acceptable. i have had the Orbi for only 4 monts and i cant return it.
Please how can i return for a full refund for the the Router and 2 satelites?
MikeS
Same issue(s) and tested the Google Wifi and will not be going back to Orbi. The systems CRUSHES the orbi when it comes o stability and is also comparable when it comes to speed.
RavenFan80 wrote:
Same issue(s) and tested the Google Wifi and will not be going back to Orbi. The systems CRUSHES the orbi when it comes o stability and is also comparable when it comes to speed.
I have had 0 issues with my Orbi system, so tell me how the Google wifi can possible crush it? Orbi has better speeds and more network connections at the satellite and wired backhaul. For YOU, perhaps, it works better. It is not a better system. I bet if I spent 10 minutes reading on a google wifi, eero, or velop forum I can find just as many unsatisfied customers.
I've actually been on Eeero's support boards to make sure I'm not jumping out of the frying pan and into the fire. Like any product, there are people there with problems, but no, there aren't multiple 150+ post threads there calling for the Product Manager's head. In fact, the largest thread I found was this one, and it's mostly people crapping on their old Orbis.
Selection bias is a thing. Product satisfaction is relative, and Netgear's past performance with respect to firmware is relatively worse. In my experience, much worse.
- tsig
I have had Orbi for over a year and just switched to a google Wi-Fi and I have to agree, it crushes Orbi in many areas mostly in stability, ease of setup and Google integration (ability to configure the router away from home using the app). My WiFi speeds are almost the same as I got with Orbi except now my Wi-Fi no longer drops when
my kids are in the middle of a game, as Orbi has done for the entire year I had it no matter what firmware rev I ran on them. Also, Google prompts and ASKS YOU if you would like to perform a firmware upgrade. I have never had a hardware manufacturer PUSH a firmware out without user input.
I have been in IT for over 30 years and I am Cisco certified (CCNP). It is simply unacceptable to have a router that randomly stops routing internet traffic and drops your Wi-Fi connections no matter how fast your backhaul is (when it works). I have never been happy with orbi since the day I borought it home and now I have never been happier with a home WiFi as much as I am with Google WiFi. Even my kids commented on how much better the Wi-Fi has been this week.Had the Orbi but finally gave in and purchased the google wifi almost 2 months ago. Zero drops, Equivalent speeds and less the price. No more “dad, the wifi isn’t working”. Very clear no brained here. Kudos Google!!
- We’ll only had my Google Wifi (3 pack) up for 4 days but so far not a single drop, no f’ing about with reset this reset that, unplug this unplug that. Netgear Orbi mesh i’m Afraid to say after 16 months of messing about with it just sucks. Happy for those small percentage that have no issues and hope many non technical users are having success as it would be aweful for them but so far Google Wifi for me is awesome.
- I have the GOOGLE WIFI and have ZERO issues since I’ve purchased 30 Days ago. Gave the Orbi 8 months of chances but the issues were just SURREAL considering this supposed to be NetGears premiere product.
We have to realize that Orbi is one of the most expensive mesh out there. And one with them most issues of all. This is unacceptable for NETGEAR. Unplug this unplug that, restart this restart that, turn on this turn off that. This is unacceptable. 600 euros and youtube videos are freezing in the middle of playback. I would not be pissed if this mesh would be one of the cheapest ones. But paying premium and then get one of the worst performance on the market is pure robbery. And NETGEAR is resolving issues like forever. Its like almost a year when the first issues have appeard and still crapy firmware. Do they have students, interns and junior developers on this system?
On this firmware still the same disconnect issues. This is insane. Andorid mobile devices are almost unusable. Every few minutes disconnect issues. Incompetent developers at NETGEAR. Why bundling Orbi with tons of feuture if the basics are not working?? Better to spned 600 euros on whores than this **bleep**. I checked forums of other products and no other product has so much issues. Its insane for this price to have so much trouble.
I have the RBK50 with 3 satellites and have been virtually trouble free for about 9 months. This new firmware is now causing several internet disconnects/day which I have never had before. Using a CM1000 cable modem.
