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Forum Discussion
OrbiOS MR 2.1 issues
I wanted to reach out to provide a quick update on OrbiOS 2.1 software. We believe that these issues are affecting some users. Rest assured that we've been following this issue and working hard beh...
I finally returned my original RBK53 system to Costco yesterday because it had been frequently and randomly rebooting for the past few weeks. I then purchased another new RBK53 to take the place of the original. After initial setup, I changed the RBR50 to AP mode (using an Apple Airport Extreme as the router) and initiated the suggested firmware update to v2.1.2.18. All three units updated successfully. Within 3 hours the RBR50 rebooted, then again about 45 minutes later, after that I went to bed. I assume the reboots continued throughout the night because the logs of the Orbi were clear when I woke up (aside from the initial [Initialized, firmware version: V2.1.2.18] message).
Today I saw this post and uploaded firmware v2.0.1.4 to the satellites and then to the router. The system stayed steady for close to an hour, then a reboot, then another reboot a few minutes later, then another after that, and so on.
I've spent the past couple hours searching for a replacement system that meets my needs, but the specs of the Orbi are still the best for me. However, the constant reboots and dropped connections are not so great. I'd be happy to share my Orbi logs, but when the reboot happens the logs are wiped clean. Can we expect a serious fix to this issue anytime soon?
p.s. the system just rebooted again and I had to wait for connectivity to return before posting this.
I attached a pic of my setup when my orbi was rebooting. Maybe that's your problem too ...
- I just packed up my orbi in its coffin box. It is going back.
My RBR50 is the worst router I've ever owned and sadly the most expensive. Unfortunately, I can't return mine, its well past the date but maybe my credit card company will do something for me under their lemon policy. The router firmware has never seemed finished, I really feel like I've paid for a Alpha or Beta version. Never again Netgear!
I had an airport setup for a few years consisting of just a central extreme and also a couple of satelites. I had to routinely reboot the primary router in order to regain full functionality - it just seemed to get stupid and locked up on an erroneous IP range after connecting through VPN to work; it was a monthly routine and I tried a couple of different units. I replaced it with the Orbi RBK53 and haven't had any problems. I've monitored this forum for over a year, and understand some have had issues, but for me running the Orbi system (not in AP mode) has been pretty much flawless. I do ensure I take everything down after a firmware update. First ensuring the router is up, and then after that my satellites. Not sure what function the extreme is serving in your setup, but try taking it out. I do power all of my devices off a good UPS so that "should" rule out power related issues.
You know there is an industry wide problem when Amazon sells devices that will reboot your router on a timer so that you can start each day with a new image running on the router.
We are way past the day when we used to check our AOL mail twice a day on a 1200baud dial up. Today we run our homes and our lives on our in-home networks that are comparable in size and complexity than anything you will find in a small business office. Our home data network needs to be as available and dependable as electricity.
If you're having problems with reboots check memory usage in debug.html on both router and satellite. Perhaps something is filling up the log and it runs out of memory. Also check network session number.
