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Forum Discussion
AmitR
Feb 13, 2018NETGEAR Employee Retired
OrbiOS MR 2.1 issues
I wanted to reach out to provide a quick update on OrbiOS 2.1 software. We believe that these issues are affecting some users. Rest assured that we've been following this issue and working hard beh...
KU1234
Feb 15, 2018Guide
Do you think the customers are guinea pigs? Or we just have solid cash to throw $500 on junk products?
Why don't you learn a new concept called "Quality control and testing"?
- santiagodracoMar 15, 2018Aspirant
I've been running 2.1 now for a few months. Initially using mesh caused nothing but problems. Once I switched to hub/spoke it's now working amazing and I'm using it heavily. I'm streaming full native 4k blu-ray video over wireless with the devices plugged into the lan ports (nvidia shields) and I never have a hiccup. That's pretty great considering you really need a full wired connection normally for that.
AND I'm running THREE satellites in my system, btw.
it's an amazing system if you set it up correctly. Not perfect though. - wildhorseFeb 15, 2018Star
The problem is not everybody is having issues with V2.1.2.18. For me it works fine. No reboots, no connection drops. Using 5Ghz wifi backhaul.
After reboot logs are wiped. Only settings survive. This can make it difficult to diagnose. Those users having problems must have enabled something that doesn't work well.
- Orbi2018-3-3Mar 08, 2018TutorI’m a brand new owner and highly disappointed with the connection drops. I’d like to assist in firmware testing if needed before I hit the “return to Costco” option. I’m an IT guy, but not a network specialist. I’m listening here for options.
- FURRYe38Mar 08, 2018Guru
What version of FW is currently loaded?
You can phone contact NG support and see if they have a beta available to use...
Try some of the following:
Disable Beamforming, MIMO, Daisy Chain or Fast Roaming if you have any of these features.
Orbi2018-3-3wrote:
I’m a brand new owner and highly disappointed with the connection drops. I’d like to assist in firmware testing if needed before I hit the “return to Costco” option. I’m an IT guy, but not a network specialist. I’m listening here for options.
- RoamaboutFeb 15, 2018Luminary
wildhorsewrote:The problem is not everybody is having issues with V2.1.2.18. For me it works fine. No reboots, no connection drops. Using 5Ghz wifi backhaul.
After reboot logs are wiped. Only settings survive. This can make it difficult to diagnose. Those users having problems must have enabled something that doesn't work well.
It is curious why some people are having no problems with 2.1.2.18 and others cant even get an Orbi to work at all. Possibilities include:
- We don’t all have identical hardware, are all Orbi born the same ?
- Some systems have bad hardware, when good chips go bad
- Bit rot - devices that have been running a long time have bugs and/or resource leaks that eventually corrupt something
- We don’t all have the same environment, network components, cables, connectors, connecting devices, usage behavior. My favorite.
- People enabling telnet and buggering something up after logging into the Orbi