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Forum Discussion
OrbiOS MR 2.1 issues
I wanted to reach out to provide a quick update on OrbiOS 2.1 software. We believe that these issues are affecting some users. Rest assured that we've been following this issue and working hard beh...
I contacted support after seeing this message
AmitRwrote:
2. Customers who are having connectivity issues on MR 2.1 are encouraged to contact Support. We will try to help everyone. Bonus points if you're willing to work with us. We have some debug software available.
I contacted support and their "help" was to tell me to downgrade the firmware; no attempt to troubleshoot or mention of debugging tools. \
"We have the latest firmware which is 2.0.1.4 at the moment. Yes, it is a downgraded firmware with the fix since we are currently having issues with our 2.1 firmware versions.
Update the firmware then observe the connection of the Orbi with this firmware. "