I completely agree. I have achieved stability by downgrading the firmware on both Router and Satellite. I have to say NG has lost me as a customer for any future products. The only reason I am paining this out is that I cannot return it because I bought it through the NG website. I would love to put in a Ubiquity system. I wish they were not so expensive lol. Anybody have any experience with their AmpliFi routers?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2021-08-30T06:28:33.060-07:00","lastPublishTime":"2021-08-30T06:28:33.060-07:00","metrics":{"__typename":"MessageMetrics","views":4300},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":4,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:57":{"__typename":"Rank","id":"rank:57","position":8,"name":"Guru","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:74881":{"__typename":"User","id":"user:74881","uid":74881,"login":"FURRYe38","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2010-04-14T14:22:21.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.netgear.com/t5/s/ejquo23388/images/dS03NDg4MS0zMzk1OWk0ODAwMTQ0QkQ4QkRGMDA5"},"rank":{"__ref":"Rank:rank:57"},"entityType":"USER","eventPath":"community:ejquo23388/user:74881"},"ModerationData:moderation_data:2134129":{"__typename":"ModerationData","id":"moderation_data:2134129","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2134129":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:74881"},"id":"message:2134129","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-ax/message:2115667/message:2134129","revisionNum":2,"uid":2134129,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-ax"},"parent":{"__ref":"ForumReplyMessage:message:2134110"},"conversation":{"__ref":"Conversation:conversation:2115667"},"subject":"Re: New - RBK752/753 Firmware Version 4.6.3.7 Released","moderationData":{"__ref":"ModerationData:moderation_data:2134129"},"body":"Try this:
\n\n\n
wjbridge wrote:
\n\n
Renegade5150 wrote:
I’m in the same boat here. Wanting to trash this system and get a Ubiquity system instead. It’s too bad because up until this crappy firmware update things have been fairly fast and stable. Now my satellites keep flashing blue which means I have to reboot the entire system! Frustrating!!I completely agree. I have achieved stability by downgrading the firmware on both Router and Satellite. I have to say NG has lost me as a customer for any future products. The only reason I am paining this out is that I cannot return it because I bought it through the NG website. I would love to put in a Ubiquity system. I wish they were not so expensive lol. Anybody have any experience with their AmpliFi routers?
\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2021-08-30T06:55:55.945-07:00","lastPublishTime":"2021-08-30T06:56:17.297-07:00","metrics":{"__typename":"MessageMetrics","views":4296},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:37":{"__typename":"Rank","id":"rank:37","position":27,"name":"Apprentice","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:968896":{"__typename":"User","id":"user:968896","uid":968896,"login":"jdk1120","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-08-03T08:46:39.107-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:ejquo23388/user:968896"},"ModerationData:moderation_data:2134157":{"__typename":"ModerationData","id":"moderation_data:2134157","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2134157":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:968896"},"id":"message:2134157","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-ax/message:2115667/message:2134157","revisionNum":1,"uid":2134157,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-ax"},"parent":{"__ref":"ForumReplyMessage:message:2134110"},"conversation":{"__ref":"Conversation:conversation:2115667"},"subject":"Re: New - RBK752/753 Firmware Version 4.6.3.7 Released","moderationData":{"__ref":"ModerationData:moderation_data:2134157"},"body":"How/where did you find the old firmware, and how did you keep the system from auto updating to the current problematic one?
All FW files are on NG download page for the 7 or 8 series systems.
\n\n
How to prevent auto update:
\n\n\n
jdk1120 wrote:
How/where did you find the old firmware, and how did you keep the system from auto updating to the current problematic one?
(apologies if this has been said before)
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2021-08-30T09:10:58.597-07:00","lastPublishTime":"2021-08-30T09:10:58.597-07:00","metrics":{"__typename":"MessageMetrics","views":4270},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2135534":{"__typename":"ModerationData","id":"moderation_data:2135534","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2135534":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:968061"},"id":"message:2135534","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-ax/message:2115667/message:2135534","revisionNum":2,"uid":2135534,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-ax"},"parent":{"__ref":"ForumReplyMessage:message:2133961"},"conversation":{"__ref":"Conversation:conversation:2115667"},"subject":"Re: New - RBK752/753 Firmware Version 4.6.3.7 Released","moderationData":{"__ref":"ModerationData:moderation_data:2135534"},"body":"
jdk1120 wrote:
How/where did you find the old firmware, and how did you keep the system from auto updating to the current problematic one?
(apologies if this has been said before)
Well just as I figured, resetting to defaults was pointless as the router did the same thing again. Not good when your wife works from home and needs reliable internet. Thank you Netgear for releasing such a nightmarish headache of a release.
Any suggestions on a reliable replacement?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-09-02T09:41:47.929-07:00","lastPublishTime":"2021-09-02T09:43:20.794-07:00","metrics":{"__typename":"MessageMetrics","views":6764},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":6,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2135536":{"__typename":"ModerationData","id":"moderation_data:2135536","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2135536":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:74881"},"id":"message:2135536","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-ax/message:2115667/message:2135536","revisionNum":1,"uid":2135536,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-ax"},"parent":{"__ref":"ForumReplyMessage:message:2135534"},"conversation":{"__ref":"Conversation:conversation:2115667"},"subject":"Re: New - RBK752/753 Firmware Version 4.6.3.7 Released","moderationData":{"__ref":"ModerationData:moderation_data:2135536"},"body":"Did you happen to pull the power adapter for 1 full minute after doing a reset then plug back in then walk thru the setup wizard?
\nSomething I happen to find yesterday with mine. I had done a reset on my RBR and RBS. Had all kinds of problems. I left the system unplugged and came back the next day. I was able to get the RBS synced correctly and the RBR setup well. I was able to get in to AP mode aswell. Been running ok since yesterday evening.
\n\n
If v4 isn't working for you, I recommend you revert back to v3.
\n\n
Timothy88 wrote:
\nWell just as I figured, resetting to defaults was pointless as the router did the same thing again. Not good when your wife works from home and needs reliable internet. Thank you Netgear for releasing such a nighmarish headache of a release.
\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2021-09-02T09:45:28.921-07:00","lastPublishTime":"2021-09-02T09:45:28.921-07:00","metrics":{"__typename":"MessageMetrics","views":6761},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":5,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2135600":{"__typename":"ModerationData","id":"moderation_data:2135600","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2135600":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:968061"},"id":"message:2135600","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-ax/message:2115667/message:2135600","revisionNum":1,"uid":2135600,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-ax"},"parent":{"__ref":"ForumReplyMessage:message:2135536"},"conversation":{"__ref":"Conversation:conversation:2115667"},"subject":"Re: New - RBK752/753 Firmware Version 4.6.3.7 Released","moderationData":{"__ref":"ModerationData:moderation_data:2135600"},"body":"
Can an actual Netgear employee respond to this thread and acknowledge the issues and let the consumers that pay their salaries know when we can expect to see a release to address the problems?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"206","kudosSumWeight":0,"postTime":"2021-09-02T12:42:17.654-07:00","lastPublishTime":"2021-09-02T12:42:17.654-07:00","metrics":{"__typename":"MessageMetrics","views":6708},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":4,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2135602":{"__typename":"ModerationData","id":"moderation_data:2135602","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2135602":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:74881"},"id":"message:2135602","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-ax/message:2115667/message:2135602","revisionNum":2,"uid":2135602,"depth":15,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-ax"},"parent":{"__ref":"ForumReplyMessage:message:2135600"},"conversation":{"__ref":"Conversation:conversation:2115667"},"subject":"Re: New - RBK752/753 Firmware Version 4.6.3.7 Released","moderationData":{"__ref":"ModerationData:moderation_data:2135602"},"body":"Someting to open a support ticket with NG support and let them know.
https://www.netgear.com/support/#
Good Luck.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"130","kudosSumWeight":0,"postTime":"2021-09-02T12:44:01.751-07:00","lastPublishTime":"2021-09-02T12:52:23.006-07:00","metrics":{"__typename":"MessageMetrics","views":6709},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":3,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2135612":{"__typename":"ModerationData","id":"moderation_data:2135612","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2135612":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:968061"},"id":"message:2135612","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-ax/message:2115667/message:2135612","revisionNum":1,"uid":2135612,"depth":16,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-ax"},"parent":{"__ref":"ForumReplyMessage:message:2135602"},"conversation":{"__ref":"Conversation:conversation:2115667"},"subject":"Re: New - RBK752/753 Firmware Version 4.6.3.7 Released","moderationData":{"__ref":"ModerationData:moderation_data:2135612"},"body":"How do you open a case without having to purchase support. Pretty good business model if you can't.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"101","kudosSumWeight":0,"postTime":"2021-09-02T13:11:30.300-07:00","lastPublishTime":"2021-09-02T13:11:30.300-07:00","metrics":{"__typename":"MessageMetrics","views":6694},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":2,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2135618":{"__typename":"ModerationData","id":"moderation_data:2135618","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2135618":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:74881"},"id":"message:2135618","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-ax/message:2115667/message:2135618","revisionNum":1,"uid":2135618,"depth":17,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-ax"},"parent":{"__ref":"ForumReplyMessage:message:2135612"},"conversation":{"__ref":"Conversation:conversation:2115667"},"subject":"Re: New - RBK752/753 Firmware Version 4.6.3.7 Released","moderationData":{"__ref":"ModerationData:moderation_data:2135618"},"body":"Please send Blanca_O and DarrenM a PM
\n\n
Timothy88 wrote:
\nHow do you open a case without having to purchase support. Pretty good business model if you can't.
\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"201","kudosSumWeight":0,"postTime":"2021-09-02T13:22:03.659-07:00","lastPublishTime":"2021-09-02T13:22:03.659-07:00","metrics":{"__typename":"MessageMetrics","views":6687},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2136062":{"__typename":"ModerationData","id":"moderation_data:2136062","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2136062":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:968061"},"id":"message:2136062","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:en-home-orbi-ax/message:2115667/message:2136062","revisionNum":1,"uid":2136062,"depth":18,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:en-home-orbi-ax"},"parent":{"__ref":"ForumReplyMessage:message:2135618"},"conversation":{"__ref":"Conversation:conversation:2115667"},"subject":"Re: New - RBK752/753 Firmware Version 4.6.3.7 Released","moderationData":{"__ref":"ModerationData:moderation_data:2136062"},"body":"
Sent a private message as you suggested. I'm sure it will fall on deaf ears as it seems larger companies/coroporations no longer care about consumer and their experience just their profit margin.
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