NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orib Satellite Drops Connection
Greetings! I'm new to the community and I've just splashed out on an Orbi RBK50 AC3000 Router + Satellite to replace homeplugs and wifi-extenders. I setup the system on Friday (three days ago) and si...
If you have the Orbi in AP mode, then you don't need to use DMZ. DMZ would only be needed for the Orbi router if you had it in Router mode.
Thanks for all the replies.
Okay, I've removed the DMZ. What I'll do now is wait to see if what you've suggested helps and report back. Unfortunately during the week I'm not around much, so I can't say for sure if the problem has gone away. I'll have a much better idea after the weekend.
So in summary, I've:
- done a full re-boot since updating the firmware when setting up the units.
- reserved the IP address for the Obri router
- reduced the power output on both 2.4GHz and 5GHz to 75%
I'm assuming for my purposes it is better to have the Orbi in AP mode?
Yes, hope for better operation.
Let us know how it goes...
I was really looking forward to getting in from work tonight to report that I seem to have had a solid connection, but when I turned on my Xbox, which is my home media centre (and wired directly to the satellite), it wasn't connected to Xbox Live. I was really hoping it wasn't the Orbi and thought that it might be because XBL was down, but it turned out that the satellite was not connected to the Orbi router. There didn't seem to be any option to reconnect it from the web interface, so I turned the power off on the satellite and turned it back on again. After about 5 minutes everything seemed to connect once again.
I have no idea what is going on, but this is proving to be very, very disappointing. Have I got a broken unit? Do I need to contact support?
Possible that the satellite is faulty. I would make contact with NG support and ask them for help and information, ask for an RMA as well.